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Maple Meet & Greet
Birmingham Airport Parking
- Meet and Return 24 hours adjacent to terminal
- Leave your keys
- Cars Parked in secure site 2-5 miles away
- Maple Meet & Greet has been rated 83.7%
by 87 previous customers. - 85.7% of customers would book again.
Overview


Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
Please call us on the number on your confirmation8 (select option 1) 15 minutes prior to your arrival at Birmingham Airport. Please have ready your 'Booking Name' and 'Booking Reference' when you call and we will dispatch our driver to meet you. Follow the directions below to the meeting point at the terminal. Please allow sufficient time for our driver to complete our check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes. Failure to leave adequate time for our driver to complete this may relinquish any claim for damage not recorded as a result. If you are running late this can be completed by our driver after you have left but before he or she moves your car. Arrival Instructions Making sure you have called us on the number on your confirmation8 (option 1) prior to your arrival - When you arrive at Birmingham International Airport, stay in the right-hand lane and follow it all the way to 'Valet Parking'. Go through the barrier and collect a ticket to hand to Maple Parking Chauffeur. Park your vehicle in the designated Maple Parking bays and a uniformed chauffeur with ID will be there to collect your vehicle.What is the pick-up procedure?
Once You have collected your luggage, Please Call Maple Parking on the number on your confirmation option 2. As you exit the terminal building, follow the signs to Valet Parking (where you dropped the car off).Your vehicle will be returned to the designated Maple Parking bays. A uniformed chauffeur will return your vehicle. Please be aware that due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges payable at the exit barrier. If you are returning earlier than the date or time you have provided, we must know 24 hours in advance to avoid any delay. From time to time the meeting point may change at short notice. You will be informed when you call if this will affect you.What security measures does the car park have?
The site where your car will be stored has CCTV, a high fence, entry and exit barriers, floodlighting and regular patrols. Staff are CRB checked and Comprehensively insured to drive on the highway.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
Please be aware that if you are late in collecting your car, after your phone call to tell us you are ready for it, you may incur additional charges. If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (or part day). No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you. It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected. Illegal Vehicles: It's your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal or safe to drive, Maple will not be able to drive it to the car park, and you will not be able to get a refund. If you have a Blue Badge, you can be met in the disabled parking bays next to the terminal. You'll need to ask for this when you call to say you are 20 minutes from arriving. Vehicle Restrictions: Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long).Address:
Birmingham InternationalAirport Way
Birmingham
B26 3QJ
Reviews
Very pleasant staff - one ran after me with my passport which had fallen out into the car! But I waited 10 minutes in the cold on my return, and noticed the car had actually done a 3 minute journey. It was rather a longer response time than anticipated.
Rating 4 out of 5
Chris 07 Mar 2016 18:16 Verified Customer
Busy when we arrived so had to wait a few minutes, but efficient & thorough check in. 5 minute wait for our car on return & I had lost my ticket, but no fuss made, just extra checks etc, which were carried out in a quick, efficient & friendly manner. Will use again.
Rating 4 out of 5
David Claridge 02 Mar 2016 13:22 Verified Customer
Absolutely SPOT ON. Cheaper than parking in the nearest BHX carpark and 80 yds max to walk to terminal. Arrive back on a cold UK day and your car is already warm, defrosted and ready to go. Polite and pleasant people even at 4.45am. I would recommend this every time. Go through cashback etc for an even better deal.
Rating 5 out of 5
Carol Bradbury 21 Feb 2016 14:03 Verified Customer
Great service with friendly, considerate and helpful staff. Will definitely use again and again.
Rating 5 out of 5
Sally 16 Feb 2016 15:19 Verified Customer
Great service and great people you've got working for you
Rating 5 out of 5
Mrs Mary nutt 15 Feb 2016 19:27 Verified Customer
The arrival at the airport was fine with someone present to do the handover. I know it sounds like a whinge but the 100 yards to the terminal building lugging cases and golf clubs can seem a long way in poor weather. Likewise on return at midnight. But enough of my whinging. The service was good and friendly so I would certainly use again.
Rating 4 out of 5
Peter 15 Feb 2016 11:42 Verified Customer
Excellent service - courteous staff
Rating 5 out of 5
J Hunter-Rowe 09 Feb 2016 10:30 Verified Customer
Excellent service. Clear directions. Easy hand-over on arrival. Courteous, helpful staff. Efficient return of car on arrival.
Rating 5 out of 5
David James 26 Jan 2016 11:57 Verified Customer
had to wait in the freezing conditions for 20 mins for my car to return good job it was not raining
Rating 3 out of 5
j geary 26 Jan 2016 10:46 Verified Customer
all went as smooth as clock work and very friendly staff to boot.
Rating 5 out of 5
Ann Edwards 04 Jan 2016 21:12 Verified Customer
The collection went as planned, unfortunately on return I thought that we could have been more expected and not kept waiting as long as we had to for the car to be brought back
Rating 4 out of 5
Kevin Wheadon 24 Dec 2015 14:29 Verified Customer
Brilliant service, easy to book, drop off car and pick up. We were extremely happy and would recommend and use it again.
Rating 5 out of 5
Diane Bartnik /Mark Byrne 08 Dec 2015 17:16 Verified Customer
Excellent service, the directions were well explained and i would deffinately would use you again.
Rating 5 out of 5
Lara 05 Dec 2015 11:38 Verified Customer
Good service driver at airport when we arrived & telephoned when we got luggage driver met us in car park
Rating 5 out of 5
JOANNE ROBERTS 03 Dec 2015 04:18 Verified Customer
good service no problems good staff very polite and efficient.
Rating 4 out of 5
peter martindale 26 Nov 2015 12:25 Verified Customer
Great service as always. Find the staff very friendly and chatty - on time so what more could you ask for!
Rating 5 out of 5
Nicola Pearce 23 Nov 2015 13:09 Verified Customer
Great price & great service. Friendly and prompt and couldn't have worked more smoothly especially as we were held up in passport control for an hour.
Rating 5 out of 5
Ali Argall 02 Nov 2015 10:18 Verified Customer
Easy to get to and clear instructions to arrive at the meet and greet pick up point. Friendly staff, car delivered promptly again clear instructions for collection of the vehicle. Photos are also taken of vehicle on body work, and mileage is a made a note of. Would use again.
Rating 5 out of 5
Shelley davis 29 Oct 2015 13:19 Verified Customer
All worked fine - pleasant and efficient staff. Good price - excellent on departure but had to wait for 10 mins on return but this may have been because of a flight delay.
Rating 4 out of 5
Tony 20 Oct 2015 10:26 Verified Customer
excellent service provided
Rating 5 out of 5
Authorise 15 Oct 2015 20:24 Verified Customer
Very efficient and I would certainly use the service again
Rating 5 out of 5
Kevin Firth 28 Sep 2015 19:36 Verified Customer
It was completely hassle free, They were waiting at the airport and exactly the same on our return, Highly recommend,
Rating 5 out of 5
Mrs R, Kopanski 13 Sep 2015 18:31 Verified Customer
excellent service. very efficient and staff extremely polite. will definately use this service again.
Rating 5 out of 5
neil challinor 12 Sep 2015 12:40 Verified Customer
Map and Directions
Address:
Birmingham InternationalAirport Way
Birmingham
B26 3QJ
Directions for Maple Meet & Greet
Before you arrive:Please call us on the number on your confirmation 8 (select option 1) 15 minutes prior to your arrival at Birmingham Airport. Please have ready your 'Booking Name' and 'Booking Reference' when you call and we will dispatch our driver to meet you.
Follow the directions below to the meeting point at the terminal. Please allow sufficient time for our driver to complete our check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes.
Failure to leave adequate time for our driver to complete this may relinquish any claim for damage not recorded as a result. If you are running late this can be completed by our driver after you have left but before he or she moves your car.
Arrival Instructions:
Making sure you have called us on the number on your confirmation 8 (option 1) prior to your arrival - When you arrive at Birmingham International Airport, stay in the right-hand lane and follow it all the way to 'Valet Parking'. Go through the barrier and collect a ticket to hand to Maple Parking Chauffeur. Park your vehicle in the designated Maple Parking bays and a uniformed chauffeur with ID will be there to collect your vehicle.
If you're going to arrive outside the time arranged, please give the car park as much notice as possible.
Return Instructions:
Once You have collected your luggage, Please Call Maple Parking on the number on your confirmation option 2. As you exit the terminal building, follow the signs to Valet Parking (where you dropped the car off).Your vehicle will be returned to the designated Maple Parking bays.
A uniformed chauffeur will return your vehicle. Please be aware that due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges payable at the exit barrier.
If you are returning earlier than the date or time you have provided, we must know 24 hours in advance to avoid any delay. From time to time the meeting point may change at short notice. You will be informed when you call if this will affect you.
Other important information:
Please be aware that if you are late in collecting your car, after your phone call to tell us you are ready for it, you may incur additional charges. If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (or part day) subject to change.
No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you. It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.
Vehicle Restrictions:
Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged with Maple prior to the drop off date. Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services.
Late Returns: If your return is delayed and you park for longer than you have booked, extra days parking will be charged at £20 per day or part day (subject to change) after your booked return date.
Early Returns: If you are returning ahead of schedule, please telephone Maple ASAP. They must have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. Refunds cannot be given for part used bookings.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
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