evPark Giant Meet & Greet

Reviews

Everything worked perfectly. Driver was waiting for us at the time agreed. Electric car was charged up fully for our return ( was able to see it charging on app from Zanzibar!) and only a short wait for car to be returned to us following BA's 2 hour baggage delay. Made parking and charging easy.

Rating 5 out of 5

Book Again: Yes Peter B 11 Dec 2023 11:07 Verified Customer

Great service and worked extremely well. One very very small point, 99% charge and not 100% might gain you some negative feedback from people using the service that have more time on their hands than they know what to do with Will be using again the very next time I use Heathrow.

Rating 5 out of 5

Book Again: Yes Wayne Harrhy 20 Mar 2023 10:03 Verified Customer

I took the time to read every review of every parking company available at T5. It wasn’t very encouraging. The last review was evPark meet and greet. They seem to have reasonable reviews. My experience was that the service was a delight, in that not only were all they staff and drivers courteous, polite, they were very accommodating. The drop off point on level four, you would think is above level three at T5, but it is not. We ended up on the wrong level but the driver came and picked up my car without a single complaint. Upon our return, the flight didn’t land at T5 but T2, again evPark were happy to Drop the car off at a different location again without a single issue. The car arrived to the minute that they said it would and was fully charged, without having to remind them. The vehicle returned as I had left it with no issues of damage or excessive mileage. The vehicle was parked very close to the airport too which I could track and showed no excessive speed. I guess you pay for what you get. Great job evPark Meet & Greet. I will be using you again.

Rating 5 out of 5

Book Again: Yes Kypros Harrison 14 Oct 2022 08:27 Verified Customer

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Map and Directions

Address:

Heathrow airport. Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 4 - TW6 3XA Terminal 5 - TW6 2GA

Directions for evPark Giant Meet & Greet

VERY IMPORTANT - PLEASE READ ALL THE INSTRUCTIONS CAREFULLY
For all terminals, to avoid additional short stay car park charges you must call us on the number on your confirmation / the number on your confirmation when you are at least 30 mins away from Heathrow and you MUST be contactable on the mobile number you have provided on the booking. Park Giant will only pay for a maximum of 15 minutes parking on entry and exit. If there are any changes to the booked time, please keep the operator informed.

On arrival Customers are required to photograph their own vehicle at drop-off to support any claim. No responsibility is accepted for any personal items left in vehicles. Ensure you have removed your travel documents and all valuables from your vehicle. One EV charge per booking and to charge to a minimum 80% charge. Full charge is at request only, is subject to availability and additional costs will apply email contact@parkgiant.co.uk. Standard charging times, travel duration and sensors that are left on may limit and reduce charge. The company may not accept a vehicle with less than 15% charge on drop-off. Charging will take place close to return dates unless low on delivery; we may charge at the start of the parking period. Charge can reduce over the duration and prior to delivery. Customers to monitor own charge levels and advise if they would like to purchase any additional charging. Full operator terms apply.

Hand over the vehicle and keys to our driver, sign the paperwork and head to the terminal. A fully insured chauffeur will drive your vehicle to our secure location for storage whilst you are away. Over height vehicles over 2.1m and vehicles over

On your return For all terminals, please call us twice on the number on your confirmation , first call as soon as you land and the second call as soon as you collect your luggage.
You must check your vehicle in full upon arrival and advise us of any concerns before moving from the parking bay. Damage claims will not be accepted if reported after leaving the parking bay. Sign the paperwork and collect your vehicle from the designated point. Entering the Heathrow Drop-Off areas (signposted) will incur additional fees that are payable directly to the airport.

Terminal 2 Meet- Postcode TW6 1EW. Height restriction for Short Stay 2 is 2.2m. - You must call us on the number on your confirmation / the number on your confirmation when you are at least 30 mins away from Heathrow.
Follow signs for T2 Short Stay 2. Go through the main tunnel towards Terminals 2 & 3. As you exit the tunnel, stay in the right-hand lane for T2 Short Stay.
Do not go to Drop-Off (upper ramp) as there are additional fees to enter this area which you will need to pay directly to Heathrow.
Head up the ramp, staying in the right-hand lane sign posted Short Stay Passenger Pick up and stay in the right-hand lane for Level 4 and use the barrier furthest to your right.
Take the barrier ticket to hand to the driver and enter the car park. Entering the car park on Level 4 follow the signs for Off Airport Parking and then park your vehicle in "Row B" where you will be met by a Chauffeur to collect your car.

Terminal 3 Meet - Postcode TW6 1QG. Height restriction for Short Stay is 2.2m. You must call us on the number on your confirmation / the number on your confirmation when you are at least 30 mins away from Heathrow.
Follow the signs for T3 Short Stay 3. Go through the main tunnel towards Terminals 2 & 3.
As you exit the tunnel, stay in the 2nd lane from the left for T3 Short Stay 3.
After the traffic lights, follow the lane all the way around and you'll then see the road open up to many lanes, stay to the right signposted Terminal 3 Short Stay 3.
Do not go to Drop-Off (lanes to the left of the car park entrance) as there are additional fees to enter this area which you will need to pay directly to Heathrow.
Enter the short stay car park. Take the barrier ticket to hand to the driver and drive up the ramp to Level 4 follow signs for Off-Airport Parking, then park your vehicle in ROW "A" where you will be met by a Chauffeur to collect your car.

Terminal 4 Meet - Post Code TW6 3YD. Height restriction for Short Stay is 2.1m. - You must call us on the number on your confirmation / the number on your confirmation when you are at least 30 mins away from Heathrow.
To avoid additional short stay car park charges, please call the number on your confirmation at least 30 mins prior to reaching the airport and you MUST be contactable on the number you have provided on the booking. Park Giant will only pay for a max. 15 mins parking. If there are any changes to the booked time, please keep the operator informed.
Follow signs for T4. Drive up the ramp and follow signs for Passenger Pick Up Short Stay. At the top of the ramp, you'll see the barriers and signs for Short Stay Car Park 4.
Do not go to Drop-Off (left lanes before car park entrance) or Heathrow Meet & Greet as there are additional fees which you will need to pay directly to Heathrow.
Use any of the 2 barriers to your right, take the barrier ticket to hand to the driver and drive down the ramp to Level 2 following signs for Off-Airport Parking.
Park in Rows E or F where a chauffeur will meet you.

Terminal 5 Meet- Post Code TW6 2GA. Height restriction for Short Stay is 2.2m. - You must call us on the number on your confirmation / the number on your confirmation when you are at least 30 mins away from Heathrow.
Follow signs for T5 Short Stay. As you go up the ramp stay in the right-hand lane, and you will see signs for Short Stay Passenger Pick Up.
Do not go to Drop-Off/ Valet Parking or Heathrow Meet & Greet as there are additional fees to enter these areas which you will need to pay directly to Heathrow.
Follow Passenger Pick Up Short Stay Car Rentals Returns T5 signs (this takes you to Level 4).
After the height restriction barrier stay in the left lane for Short Stay Level 4 and you'll then see a sign after this for Off-Airport Parking. Keep left and go straight ahead and take a ticket at the barrier to hand to the driver. and drive down the ramp to Level 2 following signs for Off-Airport Parking.
You'll enter the short stay car park on Level 4 at this point. Proceed to ROW R or S, where you will be met by a Chauffeur to collect your car.

Return Instructions
You will need to call us TWICE; once when you have landed and once when you have all luggage; this allows us to monitor customer arrivals much more efficiently. Please notify us if there will be any delays as we will only cover the cost for a maximum of 15 minutes of parking in the short stay car park. If you are unsure of any of the directions, please speak to the duty controller on the day of your travel.

Terminal 2 Return Instructions
Please head to Level 4 of the Short Stay car park and the collection point will be the Off-Airport parking areas at Rows A & B.

Terminal 3 Return Instructions
As you enter the arrivals hall, just before the exit door on the right-hand side take the lift to Level 4 Short Stay Car Park. Your vehicle will be delivered to ROWS A & B, look for Off-Airport Meet & Greet signage.

Terminal 4 Return Instructions
As you enter the arrival hall, Costa Coffee will be in front of you. Turn left and take the exit next to WH Smith. Cross the 3 lanes using the zebra crossing and take the set of lifts to your left to level 2. The office will inform you of your vehicle and driver location.

Terminal 5 Return Instructions
As you exit into the main arrivals hall, head to your left and exit the building where you'll see lifts ahead. Take the lift to Level 4 of the Short Stay Car Park and look for rows R or S and within designated Off-Airport Meet & Greet parking areas.

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.

To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335

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Please note these directions should only be used as a guide.

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Please note the location shown is the car drop-off point