Maple Parking Meet & Greet T5 Only

Map and Directions

Address:

Heathrow Airport

Directions for Maple Parking Meet & Greet T5 Only

On the day

THERE IS NO LONGER ANY NEED TO CALL US ON THE WAY BUT IF YOU DO NEED ANY HELP THEN CALL US ON the number on your confirmation 2.

IF YOU ARE RETURNING TO ANY OTHER TERMINAL THAN T5, YOU WILL HAVE TO ARRANGE THIS DIRECTLY WITH THE CAR PARK AND THERE WILL BE A SUPPLEMENT TO PAY

On arrival please be sure to have your paperwork and or booking reference ready so that our friendly staff can identify you. Please also have your return flight details to hand for us to check for your return.

Drop off directions
Terminal 5 - (Postcode for Terminal 5: TW6 2GA) As you approach Heathrow Airport, follow signs for Terminal 5 Short Stay Car Park
Drive up the ramp, filter to the right and drive under the yellow height restriction, KEEP LEFT and follow the signs for Short stay Level 4.
Follow the Avis signs towards the third set of barriers, take a ticket (please hand this to our Handover Captain)
Follow "OFF AIRPORT" signs and park in the 'Off Airport Meet & Greet' parking bays.
Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our Purple desk in the lift lobby.

You will need to confirm your return flight details so please have these to hand. We must have your correct return date and flight number in order to help us avoid any delays in returning your car.

Your car will be photographed and taken to our secure car park by one of our experienced drivers, whilst you check in.

Return Instructions
Once you have landed and have collected your luggage Please head to the short stay meeting point below. Please have the unique barcoded card that you were given on arrival to collect your keys from our Handover team. If you do not have this then we will need to see and take an image of your passport - which (of course) must match the booking name.

Then proceed to the relevant meeting point below:

Terminal 5 - Short Stay Car Park Level 4 - Off Airport Meet & Greet

Other important information

If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (subjecty to change) (or part day thereof). No refunds will be issued for part used stays. Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you.

It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence. Vehicles that are not road legal or safe to drive will be refused.

You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.

Cancellation must be notified at least 48 hours prior to the booked meeting time (start time) of this booking. Successful cancellations will be refunded in full. Notification within 48 hours will still be charged in full. Refunds cannot be given for part used bookings.

London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335

If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.

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Please note these directions should only be used as a guide.

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Please note the location shown is the car drop-off point