Search Star Parking - Meet & Greet Prices
Star Parking - Meet & Greet
Provides cheap and secure Heathrow Airport Car Parking
- Exit/entry charges for the SHORT STAY are NOT included in the price
- Reputable company of more than 20 years, High scoring reviews LHR meet & greet
- Extremely secure parking storage compound
- Prices from just £85.00 per week
- Star Parking - Meet & Greet has been rated 91.8%
by 1071 previous customers. - 93.6% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
Head for the short stay car park, where a fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration. Please call Star Parking 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail). Exit/Entry Fees: The Heathrow exit/entry charges for the SHORT STAY are not included in the price, a fee of £8.00 on entry and on exit, the first 30 minutes are charged at £8.00 (subject to change).What is the pick-up procedure?
Once you have collected your luggage and cleared customs, call the free phone number provided to you.What security measures does the car park have?
Safeguarded by state of the art Key Intruder system CCTV, security fencing and guard dogs. Twin Electric metal gateAwarded: Park Mark, Safer Parking AwardWhat else do I need to know?
This service is NOT Suitable if you are travelling in and out of T4 - Important: Entry/Exit Fees: The Heathrow exit/entry charges for the SHORT STAY are not included in the price, a fee of £7.50 on entry and on exit, the first 30 minutes are charged at £7.50. Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform Star Parking and obtain permission to seek availability. Please call Star Parking 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail) Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying. The following postcodes may not be accurate. Star Parking strongly advise following the signs once you have entered the airport zone. Late fees and parking charges may apply for any late arrivals and arrivals without calling Star Parking or early arrivals due to booking with incorrect times. Please ensure your booking time is the vehicle drop-off time, not the flight departure time. Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared before the collection of the vehicle. Terminal 2 Drop-off procedures Terminal 2 - Sat-Navigation postcode: TW6 1EW (Short Stay Car Park 2): 2.05m (6ft 9in) Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up. Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4. Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you. Terminal 2 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park. Terminal 3 drop-off procedures Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in) During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site. Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures. As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up. Take a ticket at the barriers and follow up to level 4 on the spiral. Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park). You will be met by one of our representatives. Terminal 3 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park. Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby Retake the lifts to level 4. We deliver vehicles at A or B at the car park. During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site. Outbound: Terminal 5 procedures Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in) Once you are at the main roundabout, drive straight towards the ramp Stay right at the "Short Stay and Passenger Pick Up" sign. Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign. First, you must go through the purple canopy before entering the car park. Then you will drive towards the car park barriers. Take a ticket and drive down to rows "R & S" You will be met by one of our representatives to collect your vehicle. Terminal 5 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Once you have entered the arrival hall, Walk towards the Café Nero (Red coloured pillar marked as South meeting point) Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero) Important Note: Star Parking track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given Star Parking the correct return time. Car Park Height restrictions: Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in) Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in) You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable. Star Parking will refuse to collect cars with tyres below 1.6mm tread. Cars are taken on approx. 20 miles round trip to the compound. All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023. The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335 If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges. It is the your responsibility to ensure that you check your vehicle and that you have paid the ULEZ fee, penalties will apply so please check to be sure.Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Very good service, very happy with the communications and the delivery.
Rating 5 out of 5
Book Again: Yes J 11 Jun 2018 04:35 Verified Customer
Drop off and pick up was brilliant. Especially the prompt service on our return.
Rating 5 out of 5
Book Again: Yes Mike 10 Jun 2018 17:17 Verified Customer
Good service; collected and returned car punctually with only a 5 minute wait each way. Only 6.5 miles added on car mileage for parking and return. One minor niggle was the fact there was a lot of sap on the car - obviously parked under a tree somewhere!
Rating 4 out of 5
Book Again: Yes Trevor 07 Jun 2018 16:30 Verified Customer
Prompt, clear and informative. Cheapest option by far and service was faultless. Staff were polite, friendly and professional. Nice that a company uses common sense rather than pointless bureaucracy, e.g. when we landed, they suggested using the same location as drop off rather than using the 'Short Stay' carpark as it made it easier for all parties - makes sense! Thanks so much, will definitely use again. Rich.
Rating 5 out of 5
Book Again: Yes Richard 06 Jun 2018 12:39 Verified Customer
Excellent service. all went smoothly and I found it very convenient. I will be using it again and I recommend it to anyone who needs parking at Heathrow.
Rating 5 out of 5
Book Again: Yes N Adham 04 Jun 2018 10:24 Verified Customer
Best service ever. Both the time for meet and greet parking staff was there to pick and drop your car. We didnt have to wait at all. Thank you so much for great service and we will use it again.
Rating 5 out of 5
Book Again: Yes Jagruti 04 Jun 2018 10:20 Verified Customer
Great price great service!
Rating 5 out of 5
Book Again: Yes Dan 03 Jun 2018 20:10 Verified Customer
The best ever service I have had with meet and greet ! I was running a little late at arriving to the airport on my way out so I telephoned them and they reassured me that it was not problem ! They met us promptly both ways ! Delightful staff ! Thank u I will be using u again
Rating 5 out of 5
Book Again: Yes mary 03 Jun 2018 17:29 Verified Customer
Prompt pickup and drop off
Rating 4 out of 5
Book Again: Yes Neil griffiths 03 Jun 2018 08:27 Verified Customer
Only reason for not 5 stars was that my return car was parked where I couldn’t see it but otherwise very happy with service.
Rating 4 out of 5
Book Again: Yes Jayne Yates 03 Jun 2018 07:10 Verified Customer
All good. Will use again.
Rating 5 out of 5
Book Again: Yes Orwell 02 Jun 2018 16:51 Verified Customer
Booked the parking online at a very competitive price. Received an email with instructions on what to do on departure day from Heathrow T5. Called the number provided half an hour before arriving at Heathrow. On arrival, the guy was there to collect my car a few minutes after (as were slightly early). On arrival back at T5 from NYC, I called the provided number after we'd collected our bags and the car was returned to me around 1 minute after getting to the car park. Great service and thank you for taking the inconveniece of car parking out of our holiday. We'll definitely use the company again for our next holiday.
Rating 5 out of 5
Book Again: Yes Luke Bowditch 01 Jun 2018 14:32 Verified Customer
I wasn't sure that this would be the parking option for us as it was the cheapest, but it all went very well. Despite me forgetting to ring ahead as we were arriving at Heathrow Airport terminal 5, 25 minutes late due to heavy traffic, at the start of our holiday, but the driver rang me and it was a smooth handover - after a wait of about 15 minutes, as promised. On our return, I called the number again after we had collected our luggage from the carousel as requested, and our car was delivered back to us, again after 15 minutes wait at 11pm, as promised. The drivers were efficient and polite and I would definitely book this service again. it was cheaper than its rivals and there were no problems at all.
Rating 5 out of 5
Book Again: Yes Anna Seal 31 May 2018 12:31 Verified Customer
Drop off and pricing were both very good. However pick up was a nightmare. Firstly it took a long time for the reception to pick up my call. Secondly it took over half an hour to mert the driver, despite being told ten minutes. Thirdly, after calling specifically to confirm the driver was on his way and that I was specifically told not the usual third floor of the short stay, but that i would wait outside where i dropped off, the driver called confirming he was indeed on third floor short stay. So with luggage and a child we had to then go back inside, to get into the short stay. Incredibly disappointing.
Rating 3 out of 5
Book Again: No David Lysandrou 31 May 2018 10:46 Verified Customer
I travelled from T5, and the service was great. Directions well explained, staff very professional. Would recommend and use again.
Rating 5 out of 5
Book Again: Yes Renato 30 May 2018 20:40 Verified Customer
Excellent service from start to finish.
Rating 5 out of 5
Book Again: Yes Excellent Service 30 May 2018 16:10 Verified Customer
Everything was as it should be. Directions on return a little confusing. Told to cross 4 lanes when coming out of arrivals there are only 3, makes you question yourself, this is returning to Heathrow T4 otherwise all ok!
Rating 4 out of 5
Book Again: Yes King 30 May 2018 12:02 Verified Customer
No problems. Very easy and smooth. Car waiting for us on return ready to go.
Rating 5 out of 5
Book Again: Yes Graham 30 May 2018 11:09 Verified Customer
great service the best yet! and the person who greeted me was super nice and friendly great way to start the day.
Rating 5 out of 5
Book Again: Yes Emma Dorn 30 May 2018 10:11 Verified Customer
Worked very well, good service both when we dropped car off and when we picked it up on our return
Rating 5 out of 5
Book Again: Yes Heather 29 May 2018 18:34 Verified Customer
Great service. On time and very friendly. Will recommend to everyone.
Rating 5 out of 5
Book Again: Yes Mark Osborne 29 May 2018 10:45 Verified Customer
They were very good, I totally recommend it.
Rating 5 out of 5
Book Again: Yes Alex B 29 May 2018 10:34 Verified Customer
I was really carefully trying to be as accurate as I can writing this review. I have tried to find something to cut down from 5 to 4 start but I used this service for the first time and I found it very very good. Price: Fair Ease of Communication: Great Waiting times: No waiting times at Departure or Arrival. The only minor thing that some people may not find great is the fact that the car park seems to be a bit far from the airport. There was about 15 miles added to my car mileage which for me it was acceptable.
Rating 5 out of 5
Book Again: Yes Christos 29 May 2018 10:08 Verified Customer
Slow collecting car at drop off, notified 20 minutes prior to arrival as requested, still ended up standing around for 15 minutes in the car park waiting for the driver. Much quicker returning the car. Usual issue of every aspect of the driver's seat being altered. Surely for the length of the journey they could just move the seat forward and back? Not up, down, forward, back, lumber, recline and steering wheel!!
Rating 3 out of 5
Book Again: No Laura 29 May 2018 09:40 Verified Customer
Excellent. Just a note that the collection is by the desks -not at them. Waited for about a minute on way out and only a few minutes by the time we’d walked to car park on way back.
Rating 5 out of 5
Book Again: Yes Wendy Leskin 29 May 2018 07:44 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Star Parking - Meet & Greet
Please ensure your flight landing time has been provided to lessen the risk of any delaysNOT Suitable if you are travelling in and out of T4
Important - Starting from January 2024, Star Parking services are not inclusive of the standard entry and exit car parking charges.
Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. Once you have already travelled out and your return changes, extra charges may apply.
You must call us 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail)
Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying.
The following postcodes may not be accurate. We strongly advise following the signs once you have entered the airport zone.
Late fees and parking charges may apply for any late arrivals and arrivals without calling us or early arrivals due to booking with incorrect times. Please ensure your booking time is the vehicle drop-off time, not the flight departure time.
Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared before the collection of the vehicle.
Terminal 2 Drop-off procedures
Terminal 2- Sat-Navigation postcode: TW6 1EW
(Short Stay Car Park 2): 2.05m (6ft 9in)
Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up.
Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4.
Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you.
Terminal 2 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park.
Terminal 3 drop-off procedures
Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in)
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures.
As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up.
Take a ticket at the barriers and follow up to level 4 on the spiral.
Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park).
You will be met by one of our representatives.
Terminal 3 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park.
Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby
Retake the lifts to level 4.
We deliver vehicles at A or B at the car park.
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Outbound: Terminal 5 procedures
Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in)
Once you are at the main roundabout, drive straight towards the ramp
Stay right at the "Short Stay and Passenger Pick Up" sign.
Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign.
First, you must go through the purple canopy before entering the car park.
Then you will drive towards the car park barriers.
Take a ticket and drive down to rows "R & S"
You will be met by one of our representatives to collect your vehicle.
Terminal 5 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Once you have entered the arrival hall,
Walk towards the Café Nero (Red coloured pillar marked as South meeting point)
Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero)
Important Note: We track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given us the correct return time.
Car Park Height restrictions:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable. We will refude to collect cars with tyres below 1.6mm tread.
Cars are taken on approx. 20 miles round trip to the compound.
All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
It is the customer's responsibility to ensure that you check your vehicle and that you have paid the ULEZ fee, penalties will apply so please check to be sure.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
What is the cancellation policy£?Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Are there any extra charges for entry/exit?Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. You must call us 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail), as we have a 10-minute window to collect your vehicle from the designated area. Late fees and parking charges may apply for late arrivals or arrivals without prior notice. Important Note: Once your car has arrived in the car park, you will get a 15 min window to collect your vehicle and leave the building without additional charges. On your return, your car will be delivered once you have made the clearance call. Any prevailing car park charges after this time will be your responsibility. Hence, you must only make the call when you are ready.
What is the cancellation or amendment policy please?Cancellations and Amendments Terms and Conditions Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Hello, are there any fees at Terminal 5 for entering the drop-off zone (similar to Gatwick Airport)?The chauffeurs ask you to call them when you are 20 minutes from the airport. They have a 10 minute window to collect customers from this area. Beyond this extra charges may apply.
Hi Do your drivers know how to drive a Tesla?All drivers are fully insured to drive any vehicle.
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