Enjoy Parking Meet & Greet

Overview

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Drive to Luton Airport Terminal - Car Park 1, take a ticket from the barrier and drive up to Level 3 and you'll be met by the friendly, uniformed rep who will check you in leaving you free to stroll across into the terminal. Your car will be parked for you. Please call us on the number on your confirmation56 when you are 15-20 minutes away from the airport to notify the welcome team that you are close.

What is the pick-up procedure?

Please call us on the number on your confirmation56 once you have collected your luggage and you will be met in the car park 1, your car ready for your onward journey.

What security measures does the car park have?

Park Mark for safe parking. Security fencing, CCTV, entry and exit barriers, security lighting and 24-hour security. Awarded: Park Mark, Safer Parking Award

What else do I need to know?

If you need to cancel your booking please go onto our website and cancel your booking BEFORE the arrival time, bookings cannot be cancelled after the commencement of the service (after the arrival date and time), no refund will be due if the booking is not cancelled before the arrival date and time. Vehicle Restrictions: Parking is for cars only and cars must fit in to a standard sized parking space (2.4m wide x 4.8m long). Extra charges will apply for cars that do not fit in to a standard parking space and must be arranged in advance. Very large vehicles and minibuses may be refused if prior arrangements are not made. Minibuses / vehicles with more than 8 passenger seats cannot be accepted for Meet & Greet services. Illegal Vehicles: It is your responsibility to make sure that your vehicle has road tax, holds a valid MOT certificate and is roadworthy / legal. If your car isn't legal and/or safe to drive, the company will not be able to drive it to the car park, and you will not be able to get a refunds Early and Late returns: Late Returns: If your return is delayed and you park for longer than you have paid for, each extra day’s parking will be charged at £20 per day (subject to change), (or part day thereof) after your booked return date. Early Returns: If you are returning ahead of schedule, please telephone 01582 82 56 56 and give as much notice as possible. The team need to have 24 hrs notice (or as much notice as possible) so that they can make sure the vehicle is ready and you are not kept waiting on your return. Refunds cannot be given for part used bookings. Meeting point subject to change. You will be informed when you call if there are any changes that will affect you. Vehicle Inspection: Please allow sufficient time for the representative to complete the check-in procedure and conduct the necessary photographic vehicle inspection on your arrival. This usually takes 3-4 minutes. Failure to leave adequate time for this to take place may relinquish any claim for damage not recorded as a result. If you are running late this can be completed after you have left but before he or she moves your car.

Address:

LU2 9LY