Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Excellent trouble free service... thank you
Rating 5 out of 5
Book Again: Yes James Howarth 28 Feb 2018 15:13 Verified Customer
Great we will always use you. The drivers were very polite and helpful.
Rating 5 out of 5
Book Again: Yes Sneh 28 Feb 2018 14:08 Verified Customer
all went well and very efficient in every respect. thankyou!!
Rating 5 out of 5
Book Again: Yes tim smith 26 Feb 2018 10:11 Verified Customer
Good reliable service, with friendly drivers. I would definitely recommend and use again.
Rating 4 out of 5
Book Again: Yes Lorraine Bruce 26 Feb 2018 08:14 Verified Customer
Great service on the way back home - we called just after collecting our luggage and the car arrived as we got to the short stay car park (T3). On the way to catch the flight we were bang on time, despite long queues into the terminal (due to road works at the airport). We had to wait around ten minutes for them to pick up our car. I suspect they, too, were held up in the same roadworks. I would therefore not hesitate to use them again. The price was very competitive.
Rating 4 out of 5
Book Again: Yes Amanda Waters 25 Feb 2018 15:00 Verified Customer
This is the first company I have used that arrived as I walked out of the lift where the meet and greet are. Great service.
Rating 5 out of 5
Book Again: Yes Paul 25 Feb 2018 10:06 Verified Customer
Although unenthusiastic reviews made me sceptical at first, I was pleased to experience one of the best, if not the best, meet and greet services I have ever used. The accent of the responder made it a bit of a struggle to understand him when we called 30 mins before arrival, but we managed to understand each other eventually. There was a slight delay being met on arrival at Gatwick but the cheerful and friendly driver was waiting with our car when we got back. This meant that we were on the road barely more than 10 minutes after leaving the baggage hall..Can't really ask for more than that.
Rating 5 out of 5
Book Again: Yes Paul Eastaugh 24 Feb 2018 12:19 Verified Customer
drop off worked really well. You were ready to adjust drop off time for car due to our early arrival. Pick up went a little less smoothly. Would have preferred you met us in arrivals with a board and tracked our arrival. We did not manage to connect with you until an hour and a half after our arrival.
Rating 4 out of 5
Book Again: Yes Nicola Harding 24 Feb 2018 12:04 Verified Customer
you said in your paper work follow the meet and greet signs to the car park at the airport there are none that i saw . but your service was good .
Rating 4 out of 5
Book Again: Yes S Roberts 23 Feb 2018 12:14 Verified Customer
Super smooth will definetly use again. Both the gentleman that collected and delivered were very helpful and polite. Fair price for the hassle free service.
Rating 5 out of 5
Book Again: Yes Miriam 20 Feb 2018 15:01 Verified Customer
Pick up was on time as was the person delivering the car back to us - Both were friendly
Rating 5 out of 5
Book Again: Yes Chris grogan 19 Feb 2018 14:03 Verified Customer
Drop off was efficient and whilst we were an hour early than stated it wasn't an issue for them. Pick up wasn't as good as Drop off, but 20 mins wait wasn't all that bad considering we were 30 minutes ahead of schedule anyway. I would recommend the service and will use them again.
Rating 4 out of 5
Book Again: Yes Salauddin Mustafa 19 Feb 2018 10:03 Verified Customer
Excellent service with extremely pleasant staff. I accidentally left my phone in the car as I departed but the staff came looking for me without complaining and I got my phone back before flying out. Prompt service on my return. Would definitely recommend and use again. Thanks so much.
Rating 5 out of 5
Book Again: Yes Mr & Mrs H 17 Feb 2018 10:54 Verified Customer
Had to wait about 15 min at pickup point on a cold and wet evening despite calling from baggage hall as requested. Other than that the service was good.
Rating 4 out of 5
Book Again: No David Roberts 15 Feb 2018 13:19 Verified Customer
Initially when I booked it was very straightforward and was happy with the booking but I wasn't very happy with the way my car was collected , ther was no explaining by the guy who picked up the car just asked Me sign a piece of paper , he didn't give me a chance to go through with him regarding the condition I was leaving my car in . And on return I had to wait over 30 min but I didn't mind but on receiving my car the car was all muddy on the outside and my brand new mats had mud all over them , and again was rushed to sign and go . Won't use this again unless they change the way they pick up the car .
Rating 2 out of 5
Book Again: No Abdul Muhit 14 Feb 2018 13:07 Verified Customer
great response and service , also your company when i needed to cancel\ alter .
Rating 5 out of 5
Book Again: Yes r mills 12 Feb 2018 11:55 Verified Customer
Would definitely book with them again, a lot cheaper than most and did the same service :)
Rating 5 out of 5
Book Again: Yes Mel 12 Feb 2018 11:06 Verified Customer
Very simply, very easy. This is the first time I have used this service and it worked well.
Rating 5 out of 5
Book Again: Yes Paul Winston 12 Feb 2018 10:30 Verified Customer
Great but FHR instructions should make clear to call on landing not just after baggage claim.
Rating 5 out of 5
Book Again: Yes Nick 09 Feb 2018 18:27 Verified Customer
Drop off and collection was seamless, however my car had done 27 miles whilst with them which concerns me.
Rating 4 out of 5
Book Again: No Jon 08 Feb 2018 11:47 Verified Customer
Efficient service providing excellent value for money. Would definitely use again.
Rating 5 out of 5
Book Again: Yes D Yardley 08 Feb 2018 11:41 Verified Customer
Everything worked as it should.
Rating 5 out of 5
Book Again: Yes Adam 07 Feb 2018 10:09 Verified Customer
Excellent ..Guys were there when we arrived and turned up 10 mins after we called!!
Rating 5 out of 5
Book Again: Yes Andy 06 Feb 2018 13:41 Verified Customer
Excellent service
Rating 5 out of 5
Book Again: Yes Authorise 05 Feb 2018 10:10 Verified Customer
Parking experience fine overall, slightly marred by on arrival phone call after my return where the call handler had no record of my booking. Things were solved relatively quickly thereafter.
Rating 4 out of 5
Book Again: Yes Business traveller 04 Feb 2018 11:53 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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