Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
No problems at all very efficient service
Rating 5 out of 5
Book Again: Yes geoff newbould 17 Oct 2017 09:25 Verified Customer
Superb return service. On drop off was told wrong floor at terminal but easily resolved. Thank you. I have already recommended you to another traveller
Rating 4 out of 5
Book Again: Yes N G 15 Oct 2017 21:26 Verified Customer
Excellent service.The driver was there to meet us for both the outbound and return flights (despite a one hour flight delay) and was courteous and helpful. Will use again.
Rating 5 out of 5
Book Again: Yes Milton Ives 15 Oct 2017 19:40 Verified Customer
Late pick up and drop off resulted in wasting time on both occasions
Rating 3 out of 5
Book Again: No Aziz Laghzaoui 13 Oct 2017 11:16 Verified Customer
easy booking process and the parking was on time and simple
Rating 5 out of 5
Book Again: Yes Anthony Jones 12 Oct 2017 14:20 Verified Customer
Great service. Quick and easy both to drop off and pick up. Car was slightly dirtier on pickup but that isn't an issue to me. Price was significantly less than even the Long Stay car parking so it's a no brainer as far as I am concerned and I will definitely be using your services again
Rating 5 out of 5
Book Again: Yes Sarah Williamson 11 Oct 2017 19:35 Verified Customer
seamless and effortless experience. staff waiting with all details, checked the car with us and then that was it. off on holiday. and the same when we got back. called them when we had collected our luggage and the car was waiting as we walked out. checked it and off we went. why would you park off airport when, for the same price you can get meet and greet.
Rating 5 out of 5
Book Again: Yes andrew jeffrey 10 Oct 2017 16:25 Verified Customer
Very happy with five star service. Punctual at both ends of our journey at Terminal 5.
Rating 4 out of 5
Book Again: Yes K Day 10 Oct 2017 11:51 Verified Customer
Quick and efficient, didn't need much info over the phone but sure enough someone came and collected my car, checked its condition and had it brought back in and rechecked when I got back. Saved a lot of haste with buses and heavy awkward luggage!
Rating 5 out of 5
Book Again: Yes Diane 09 Oct 2017 21:18 Verified Customer
Very pleased with the service . Polite professional and efficient
Rating 5 out of 5
Book Again: Yes Michelle 09 Oct 2017 14:56 Verified Customer
Very efficient.
Rating 5 out of 5
Book Again: Yes Nigel Lawrence 08 Oct 2017 10:24 Verified Customer
Meet and greet at T5 is very convenient. The only drawback is having to call 30 mins before arrival as a single passenger without hands free. I stopped at Chobham services but only got an invitation to leave a message and I don't think it got through. As the M25 is unpredictable the time to get to the terminal from there can vary quite a lot.
Rating 3 out of 5
Book Again: Yes Mrs B 07 Oct 2017 10:32 Verified Customer
simple to use despite departing terminal 3 and arriving back at 5 will use again
Rating 5 out of 5
Book Again: Yes Trevor 06 Oct 2017 23:18 Verified Customer
Excellent service. Timely pickup and drop off. Courteous staff.
Rating 2 out of 5
Book Again: Yes Ketan Vora 06 Oct 2017 17:08 Verified Customer
Excellent and fast service, will definitely use them in the future.
Rating 5 out of 5
Book Again: Yes Dani 05 Oct 2017 10:52 Verified Customer
Generally very good. Smooth drop off and pick up on return. My only slight complaint is that on return my car was filthy dirty, covered in mud. Looks like it has been driven in a car rally! Not a huge issue in the grand scheme of things and there was no damage to the car. I would use you again!
Rating 4 out of 5
Book Again: Yes Graham Baker 05 Oct 2017 10:06 Verified Customer
Very helpful staff, my battery went flat on my two week holiday, but they managed to get the car started and delivered to me without any hassle. 1st rate service, I will be using them again
Rating 5 out of 5
Book Again: Yes Tony Fry 03 Oct 2017 14:07 Verified Customer
Efficient friendly inexpensive service. We would certainly use again.
Rating 5 out of 5
Book Again: Yes Living Yoga Holidays 03 Oct 2017 13:50 Verified Customer
Excellent service, was able to drop my car off very easily and only had to wait about 10 minutes on my return. Professional drivers who were polite and courteous.
Rating 5 out of 5
Book Again: Yes Omar 30 Sep 2017 09:08 Verified Customer
Good communication. Slight delay on the handover upon my arrival but overall no issues to report. Will use them again.
Rating 4 out of 5
Book Again: Yes Karim Jiwani 29 Sep 2017 13:36 Verified Customer
An excellent service: On departure I was called approximately 30 minutes before arriving at the airport to check my progress. I waited only five minutes before being greeted at the terminal. On my return: my car was returned to me promptly after I arrived at the meeting point. I will definitely use this service again.
Rating 5 out of 5
Book Again: Yes Peter Rees 23 Sep 2017 09:46 Verified Customer
Travelling with a disabled passenger always poses a challenge at an airport so we were delighted that our booking to Terminal 5 worked perfectly and they rang in the morning to check what time we would be arriving, someone met us and off we went straight into the terminal. On arrival it was a little difficult to contact the number given to ring when we had our luggage there was a lot of interference and eventually someone rang me and 15 minutes later we were in my car. So all in all an excellent service and would definitely recommend especially for any one with disabilities.
Rating 5 out of 5
Book Again: Yes Wendy Bridger 23 Sep 2017 09:04 Verified Customer
Very good
Rating 4 out of 5
Book Again: Yes Bryan Davies 21 Sep 2017 13:12 Verified Customer
I booked our car in at Heathrow Terminal 5 at 7am, admittedly we got there an hour early but I rang to advise of this and was told we would be met at the car park. We waited 30 mins for a driver to meet us. On our return we rang immediately after collecting our bags and still waited 15 minutes for our car, I would not use this company again. Friends we were with who had booked with other meet and greet services had much better service.
Rating 1 out of 5
Book Again: No Jane Bullon 21 Sep 2017 10:10 Verified Customer
Five Star meet and greet should be called One Star. We had to wait for our car to be collected and then wait for about 25 minutes for the car to be returned to us at the car park. As regular happy users of FHR we were very disappointed with the service we received.
Rating 1 out of 5
Book Again: No Mrs L P Paterson 20 Sep 2017 18:28 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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