Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Driver was there when i departed and car was there when i returned
Rating 5 out of 5
Book Again: Yes James Robertson 19 Apr 2017 19:37 Verified Customer
An excellent service. Staff were friendly, polite and helpful. Instructions on how to get to car park were very clear.
Rating 5 out of 5
Book Again: Yes Rosalind Dace 19 Apr 2017 16:53 Verified Customer
Service was excellent,especially when our flight was delayed. We would use them again from Heathrow.
Rating 5 out of 5
Book Again: Yes Simon Carless 19 Apr 2017 10:57 Verified Customer
Five Star Meet and Greet - very easy and stress free, would definitely use again
Rating 5 out of 5
Book Again: Yes Penny Green 19 Apr 2017 09:43 Verified Customer
No problems, handled 3 cars in our booking simultaneously
Rating 5 out of 5
Book Again: Yes CR 18 Apr 2017 19:12 Verified Customer
Very good service, no problems despite a half hours delay on our return flight
Rating 5 out of 5
Book Again: Yes CR 18 Apr 2017 19:11 Verified Customer
Incomprehensible person on the phone; representative collecting the car said he'd lost the paper work "on his fag break" so left me with none; car was returned filthy - mud all over the mats and interior; radio had been messed with. I believe the parking company was Edward Lloyd - would avoid them in future if I could identify that's who FHR were using. Disappointing service.
Rating 1 out of 5
Book Again: No Gary Morris 18 Apr 2017 12:36 Verified Customer
Absolutely no complaints about the service itself. Excellent value for money. The driver was waiting at the airport when I arrived and the car was return to me within 10 minutes of my call to say the plane had arrived. However, wherever my car was parked it came back covered in muddy splashes. The driver may have walked through a muddy field to get to my car and then left half of it in my car. The footwell and pedals were absolutely filthy. The money I saved on parking will now be spent on valeting.
Rating 3 out of 5
Book Again: Yes A Greene 18 Apr 2017 11:39 Verified Customer
Efficient service.
Rating 5 out of 5
Book Again: Yes David Strom 18 Apr 2017 10:10 Verified Customer
excellent service
Rating 5 out of 5
Book Again: Yes roseann fright 18 Apr 2017 09:44 Verified Customer
first class service
Rating 5 out of 5
Book Again: Yes simon park 18 Apr 2017 06:36 Verified Customer
Convenient and good service.
Rating 3 out of 5
Book Again: Yes Tajoddin Nezami 17 Apr 2017 20:22 Verified Customer
Bit of a wait on arrival but extremely prompt on our return when it was most important. Less than a minutes wait. Would definitely use again.
Rating 4 out of 5
Book Again: Yes Perry 17 Apr 2017 10:41 Verified Customer
Very good service. Had to wait about 10 minutes on departure, but car was waiting for us when we got back to Heathrow. All in all, a good service which makes airport parking as hassle-free as possible.
Rating 5 out of 5
Book Again: Yes Sarah Bass 17 Apr 2017 10:03 Verified Customer
Good service upon collection but very poor service when we returned. Had to wait over 30mins to collect the car - not what I call meet and greet service. Would not recommend.
Rating 2 out of 5
Book Again: No Robert Poolman 16 Apr 2017 16:28 Verified Customer
Excellent service, very punctual and polite chauffeur
Rating 5 out of 5
Book Again: Yes Vince East 15 Apr 2017 17:22 Verified Customer
Very happy with the service and would use again. Competitively priced and I didn't have to wait to either drop off or pick my car up. Was surprised at the amount of mileage done whilst I was away though.
Rating 4 out of 5
Book Again: Yes Jodie 15 Apr 2017 16:44 Verified Customer
Fantastic service as usual, only criticism was that as we arrived earlier than expected, and despite calling twice, we had to hang around outside the car park until our expected time.
Rating 5 out of 5
Book Again: Yes annabel gardner 15 Apr 2017 10:12 Verified Customer
good service
Rating 4 out of 5
Book Again: Yes André 14 Apr 2017 10:43 Verified Customer
Was the first time I used a meet and greet service and was so much easier than getting to and from a long stay carpark. Especially with a toddler and loads of luggage. The dropoff/pick up is as near as you can get to the terminal from a carpark and it took just a couple of minutes to drop the car off, and just a few minutes of waiting at the carpark on return before the car arrived and I could dive off. The drivers were very helpful and both ways you could use a trolley straight from/to the terminal from the car rather than having to carry/drag suitcases at any stage. The only reason I can't give 5 stars is on return the car was quite dirty - looked like it had been left in a dust field for 2 weeks! And they had used up all my screen washer. I cleaned the car 2 days before taking it in so was not impressed, but this was only a minor annoyance.
Rating 4 out of 5
Book Again: Yes Laurence 13 Apr 2017 10:18 Verified Customer
Excellent service. Car was picked up within a few minutes at "Drop Off" and was waiting in the car park for us on our return.
Rating 5 out of 5
Book Again: Yes Stephen Cox 12 Apr 2017 11:08 Verified Customer
really great, I've heard bad things about some meet & greet services but these guys were fantastic.
Rating 5 out of 5
Book Again: Yes Tiggy 12 Apr 2017 11:03 Verified Customer
I was impressed by the speed at which my car was delivered upon my return. I will definitely use this service again soon!
Rating 5 out of 5
Book Again: Yes Michael Friend 11 Apr 2017 18:00 Verified Customer
First, we were disappointed that the drop off was changed from short stay car park to outside the terminal . Secondly, on our return we phoned and confirmed that the pickup would be terminal 5 level 4 as stated on the Booking Invoice. However the Chauffeur went to Terminal 3 having spoken to us several times and therefore giving us incorrect information where to meet. Very frustrating for us after a long flight.
Rating 2 out of 5
Book Again: No R Cattermole 11 Apr 2017 14:51 Verified Customer
Overall I was happy with most of the service provided. Certainly the drop off went very well despite two changes to the plan and I was grateful for the late amendment to the booking which was my oversight. What was disappointing was the time it took to return my car after phoning which I felt was far too long. I also noticed once I set off that it was clear the car had done approx 18 miles whilst I was away (are you 9 miles away from the airport?), someone had been travelling in the back seat and several pre-set radio stations had been altered. This makes me wonder what has gone on and the reason I probably would not book you again or recommend to anyone else.
Rating 3 out of 5
Book Again: No STALKER 11 Apr 2017 13:41 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
Best Price Guarantee
We won't be beaten on price
Terms and conditions apply
Heathrow Airport Car Parks
View all Heathrow Airport Car Park options available from FHR.
