Search Star Parking - Meet & Greet Prices
Star Parking - Meet & Greet
Provides cheap and secure Heathrow Airport Car Parking
- Exit/entry charges for the SHORT STAY are NOT included in the price
- Reputable company of more than 20 years, High scoring reviews LHR meet & greet
- Extremely secure parking storage compound
- Prices from just £85.00 per week
- Star Parking - Meet & Greet has been rated 91.8%
by 1071 previous customers. - 93.6% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
Head for the short stay car park, where a fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration. Please call Star Parking 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail). Exit/Entry Fees: The Heathrow exit/entry charges for the SHORT STAY are not included in the price, a fee of £8.00 on entry and on exit, the first 30 minutes are charged at £8.00 (subject to change).What is the pick-up procedure?
Once you have collected your luggage and cleared customs, call the free phone number provided to you.What security measures does the car park have?
Safeguarded by state of the art Key Intruder system CCTV, security fencing and guard dogs. Twin Electric metal gateAwarded: Park Mark, Safer Parking AwardWhat else do I need to know?
This service is NOT Suitable if you are travelling in and out of T4 - Important: Entry/Exit Fees: The Heathrow exit/entry charges for the SHORT STAY are not included in the price, a fee of £7.50 on entry and on exit, the first 30 minutes are charged at £7.50. Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform Star Parking and obtain permission to seek availability. Please call Star Parking 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail) Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying. The following postcodes may not be accurate. Star Parking strongly advise following the signs once you have entered the airport zone. Late fees and parking charges may apply for any late arrivals and arrivals without calling Star Parking or early arrivals due to booking with incorrect times. Please ensure your booking time is the vehicle drop-off time, not the flight departure time. Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared before the collection of the vehicle. Terminal 2 Drop-off procedures Terminal 2 - Sat-Navigation postcode: TW6 1EW (Short Stay Car Park 2): 2.05m (6ft 9in) Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up. Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4. Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you. Terminal 2 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park. Terminal 3 drop-off procedures Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in) During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site. Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures. As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up. Take a ticket at the barriers and follow up to level 4 on the spiral. Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park). You will be met by one of our representatives. Terminal 3 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park. Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby Retake the lifts to level 4. We deliver vehicles at A or B at the car park. During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site. Outbound: Terminal 5 procedures Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in) Once you are at the main roundabout, drive straight towards the ramp Stay right at the "Short Stay and Passenger Pick Up" sign. Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign. First, you must go through the purple canopy before entering the car park. Then you will drive towards the car park barriers. Take a ticket and drive down to rows "R & S" You will be met by one of our representatives to collect your vehicle. Terminal 5 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Once you have entered the arrival hall, Walk towards the Café Nero (Red coloured pillar marked as South meeting point) Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero) Important Note: Star Parking track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given Star Parking the correct return time. Car Park Height restrictions: Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in) Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in) You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable. Star Parking will refuse to collect cars with tyres below 1.6mm tread. Cars are taken on approx. 20 miles round trip to the compound. All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023. The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335 If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges. It is the your responsibility to ensure that you check your vehicle and that you have paid the ULEZ fee, penalties will apply so please check to be sure.Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Good communication, smooth drop off and pick up. No complaints.
Rating 5 out of 5
Book Again: Yes Sean 25 Mar 2024 10:40 Verified Customer
I was arriving a little early and telephoned to inform them. Someone was there to meet me in a timely manner. On my return, I called as instructed once we'd collected our cases. Got a coffee on the way to the car park and the driver was there to meet us. He had called, but I'd missed the call. Overall the experience was seamless, I've used the service of numerous companies over time and all have been great. I'll continue to use the service
Rating 5 out of 5
Book Again: Yes Sharon Crichlow 24 Mar 2024 13:48 Verified Customer
Smooth process, courteous drivers and very reasonable rates. I'd happily do the same again.
Rating 4 out of 5
Book Again: Yes R Mellor 20 Mar 2024 11:56 Verified Customer
Easy & clear instructions - minimum of fuss, would recommend!
Rating 5 out of 5
Book Again: Yes J Fildew 18 Dec 2023 10:33 Verified Customer
Very good an efficient
Rating 5 out of 5
Book Again: Yes MRM 15 Dec 2023 19:09 Verified Customer
Excellent service competitively priced.
Rating 5 out of 5
Book Again: Yes George 15 Dec 2023 09:30 Verified Customer
Nobody initially to meet me at the terminal.( at pick up and drop off) So I was wandering and asking questions of various personnel. Otherwise it was a good experience for drop off and pick up.
Rating 5 out of 5
Book Again: Yes John Peters 15 Dec 2023 08:48 Verified Customer
Very cheap and good customer service
Rating 5 out of 5
Book Again: Yes Comfort 15 Dec 2023 00:28 Verified Customer
Not sure what to expect but more than satisfied with the friendly, efficient worry free service. Directions great , staff helpful and on time . Definitely use again and recommend them . Thanks
Rating 5 out of 5
Book Again: Yes H E GARNHAM 14 Dec 2023 23:48 Verified Customer
3 Star Parking at best, was ok but nothing special. Run by not the most professional and polite staff both in person and on the phone, especially when new customers don't call before arrival.
Rating 3 out of 5
Book Again: No Joanna 14 Dec 2023 21:11 Verified Customer
Always use meet & great when travelling from Heathrow. Always easy and smooth.
Rating 5 out of 5
Book Again: Yes Emma 14 Dec 2023 19:54 Verified Customer
Excellent service. Car collected and delivered promptly. No complaints. Highly recommended
Rating 5 out of 5
Book Again: Yes Foaf26907 14 Dec 2023 18:06 Verified Customer
Loved it - stress free. However it would have been nice to have been told about the ULEZ charge. Coming from Wales I didn't know about it.
Rating 5 out of 5
Book Again: Yes Michelina Bini 14 Dec 2023 17:52 Verified Customer
Very quick and simple with clear instructions
Rating 5 out of 5
Book Again: Yes Travis 14 Dec 2023 17:19 Verified Customer
Slick no issues
Rating 4 out of 5
Book Again: Yes Stan Dziuba 14 Dec 2023 16:11 Verified Customer
Great service. Very prompt to drop off and pick up our car. Parking team very friendly. Overall excellent.
Rating 5 out of 5
Book Again: Yes Nigel 12 Dec 2023 16:40 Verified Customer
Easy, car picked up and delivered back promptly. No problems.
Rating 5 out of 5
Book Again: Yes Simon 11 Dec 2023 17:01 Verified Customer
Had to wait some while before car turned up!!
Rating 3 out of 5
Book Again: No Johnson 11 Dec 2023 14:21 Verified Customer
Very good experience, clear instructions, easy drop off and pick up. Competitive price.
Rating 5 out of 5
Book Again: Yes Andy 11 Dec 2023 12:19 Verified Customer
Works well every time - takes some of the stress out of flying/airports environments
Rating 5 out of 5
Book Again: Yes Amanda 11 Dec 2023 11:16 Verified Customer
Excellent service
Rating 5 out of 5
Book Again: Yes Lee 11 Dec 2023 11:06 Verified Customer
Friendly staff, easy drop off & pick up, no waiting, excellent service.
Rating 5 out of 5
Book Again: Yes Clark 28 Jun 2023 10:51 Verified Customer
I was a little disappointed that my booking was at 3-00 and not from 3 , this cost me a 20 pound surcharge which I felt was unfair However The service we received from Sam and the efficiency of the drop off and pick up was top class
Rating 4 out of 5
Book Again: Yes Adrian Rubenstein 28 Jun 2023 10:08 Verified Customer
This is the second time that I have used Star Parking at Heathrow and on both occasions the service has been excellent
Rating 5 out of 5
Book Again: Yes Richard Jackson 27 Jun 2023 17:48 Verified Customer
Everything went most efficiently, thank you.
Rating 5 out of 5
Book Again: Yes Tim Smith 24 Jun 2023 18:35 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Star Parking - Meet & Greet
Please ensure your flight landing time has been provided to lessen the risk of any delaysNOT Suitable if you are travelling in and out of T4
Important - Starting from January 2024, Star Parking services are not inclusive of the standard entry and exit car parking charges.
Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. Once you have already travelled out and your return changes, extra charges may apply.
You must call us 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail)
Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying.
The following postcodes may not be accurate. We strongly advise following the signs once you have entered the airport zone.
Late fees and parking charges may apply for any late arrivals and arrivals without calling us or early arrivals due to booking with incorrect times. Please ensure your booking time is the vehicle drop-off time, not the flight departure time.
Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared before the collection of the vehicle.
Terminal 2 Drop-off procedures
Terminal 2- Sat-Navigation postcode: TW6 1EW
(Short Stay Car Park 2): 2.05m (6ft 9in)
Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up.
Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4.
Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you.
Terminal 2 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park.
Terminal 3 drop-off procedures
Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in)
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures.
As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up.
Take a ticket at the barriers and follow up to level 4 on the spiral.
Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park).
You will be met by one of our representatives.
Terminal 3 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park.
Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby
Retake the lifts to level 4.
We deliver vehicles at A or B at the car park.
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Outbound: Terminal 5 procedures
Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in)
Once you are at the main roundabout, drive straight towards the ramp
Stay right at the "Short Stay and Passenger Pick Up" sign.
Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign.
First, you must go through the purple canopy before entering the car park.
Then you will drive towards the car park barriers.
Take a ticket and drive down to rows "R & S"
You will be met by one of our representatives to collect your vehicle.
Terminal 5 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Once you have entered the arrival hall,
Walk towards the Café Nero (Red coloured pillar marked as South meeting point)
Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero)
Important Note: We track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given us the correct return time.
Car Park Height restrictions:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable. We will refude to collect cars with tyres below 1.6mm tread.
Cars are taken on approx. 20 miles round trip to the compound.
All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
It is the customer's responsibility to ensure that you check your vehicle and that you have paid the ULEZ fee, penalties will apply so please check to be sure.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
What is the cancellation policy£?Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Are there any extra charges for entry/exit?Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. You must call us 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail), as we have a 10-minute window to collect your vehicle from the designated area. Late fees and parking charges may apply for late arrivals or arrivals without prior notice. Important Note: Once your car has arrived in the car park, you will get a 15 min window to collect your vehicle and leave the building without additional charges. On your return, your car will be delivered once you have made the clearance call. Any prevailing car park charges after this time will be your responsibility. Hence, you must only make the call when you are ready.
What is the cancellation or amendment policy please?Cancellations and Amendments Terms and Conditions Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Hello, are there any fees at Terminal 5 for entering the drop-off zone (similar to Gatwick Airport)?The chauffeurs ask you to call them when you are 20 minutes from the airport. They have a 10 minute window to collect customers from this area. Beyond this extra charges may apply.
Hi Do your drivers know how to drive a Tesla?All drivers are fully insured to drive any vehicle.
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