Search Star Parking - Meet & Greet Prices
Star Parking - Meet & Greet
Provides cheap and secure Heathrow Airport Car Parking
- Exit/entry charges for the SHORT STAY are NOT included in the price
- Reputable company of more than 20 years, High scoring reviews LHR meet & greet
- Extremely secure parking storage compound
- Prices from just £85.00 per week
- Star Parking - Meet & Greet has been rated 91.8%
by 1071 previous customers. - 93.6% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
Head for the short stay car park, where a fully insured driver will meet you on the designated area of the forecourt and will identify you by your car registration. Please call Star Parking 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail). Exit/Entry Fees: The Heathrow exit/entry charges for the SHORT STAY are not included in the price, a fee of £8.00 on entry and on exit, the first 30 minutes are charged at £8.00 (subject to change).What is the pick-up procedure?
Once you have collected your luggage and cleared customs, call the free phone number provided to you.What security measures does the car park have?
Safeguarded by state of the art Key Intruder system CCTV, security fencing and guard dogs. Twin Electric metal gateAwarded: Park Mark, Safer Parking AwardWhat else do I need to know?
This service is NOT Suitable if you are travelling in and out of T4 - Important: Entry/Exit Fees: The Heathrow exit/entry charges for the SHORT STAY are not included in the price, a fee of £7.50 on entry and on exit, the first 30 minutes are charged at £7.50. Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform Star Parking and obtain permission to seek availability. Please call Star Parking 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail) Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying. The following postcodes may not be accurate. Star Parking strongly advise following the signs once you have entered the airport zone. Late fees and parking charges may apply for any late arrivals and arrivals without calling Star Parking or early arrivals due to booking with incorrect times. Please ensure your booking time is the vehicle drop-off time, not the flight departure time. Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared before the collection of the vehicle. Terminal 2 Drop-off procedures Terminal 2 - Sat-Navigation postcode: TW6 1EW (Short Stay Car Park 2): 2.05m (6ft 9in) Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up. Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4. Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you. Terminal 2 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park. Terminal 3 drop-off procedures Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in) During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site. Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures. As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up. Take a ticket at the barriers and follow up to level 4 on the spiral. Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park). You will be met by one of our representatives. Terminal 3 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park. Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby Retake the lifts to level 4. We deliver vehicles at A or B at the car park. During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site. Outbound: Terminal 5 procedures Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in) Once you are at the main roundabout, drive straight towards the ramp Stay right at the "Short Stay and Passenger Pick Up" sign. Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign. First, you must go through the purple canopy before entering the car park. Then you will drive towards the car park barriers. Take a ticket and drive down to rows "R & S" You will be met by one of our representatives to collect your vehicle. Terminal 5 Return procedures Call Star Parking on 07530500009 once you have collected your last bag from the belt. Once you have entered the arrival hall, Walk towards the Café Nero (Red coloured pillar marked as South meeting point) Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero) Important Note: Star Parking track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given Star Parking the correct return time. Car Park Height restrictions: Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in) Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in) Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in) You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable. Star Parking will refuse to collect cars with tyres below 1.6mm tread. Cars are taken on approx. 20 miles round trip to the compound. All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023. The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335 If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges. It is the your responsibility to ensure that you check your vehicle and that you have paid the ULEZ fee, penalties will apply so please check to be sure.Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Excellent, good service
Rating 5 out of 5
Book Again: Yes M.Khaki 29 Oct 2018 16:39 Verified Customer
Prompt replies and generally helpful staff. We arrived 10 minutes late than planned and the chap was waiting fo us but missed seeing us drive in so after waiting for 5 minutes I phoned his number directly and he came over . On our return we waited where we were told but then I spotted our car immediately in front of the silver building where we had been told it would be by the person who collected it before the holiday. Before we could get to him he drove off and then drove past us without stopping, I believe that was because they were moving traffic on from that lane and I wonder why they didn't use the drop off lanes . We were told by the office to going the multistep carpark and our car eventually arrived . I was very disconcerted t see a battery warning light ( which dint turn off for the next 150 miles )and asked the driver, he denied seeing it but then admitted he had but that it was on as the car was started and had nothing else to say. When we drove off we found the heated seats on full but as it ws warm wen we left i doubt they were on then and wonder if they had adjusted the light setting and left them on . I have never had problem with the battery before or subsequently and it had obviously been drained on the site, I wonder if they had jumped it but didn't tell us
Rating 3 out of 5
Book Again: Yes Sue Dickson 29 Oct 2018 13:08 Verified Customer
great service, very easy, very slick will use again
Rating 5 out of 5
Book Again: Yes Andrew Barnett-Legh 27 Oct 2018 20:54 Verified Customer
This was the best service, making the journey to and from the airport very simple. We would highly recommend.
Rating 5 out of 5
Book Again: Yes Simon Miller 23 Oct 2018 11:38 Verified Customer
All staff I encountered were friendly and professionally. Car was brought to me in a timely manner no damage or excessive mileage. Would recommend this service to others
Rating 5 out of 5
Book Again: Yes Oliver Todd 12 Oct 2018 10:18 Verified Customer
Great service, on collection, I didn't have to wait up to 5 mins for the attendant to collect my keys from me and I was on my way and picking up my car on arrival, My car was waiting for me as I exited the airport. I will definitely use this service again.
Rating 5 out of 5
Book Again: Yes Peter Odetunde 10 Oct 2018 14:03 Verified Customer
Have used many companies in the past and we very pleased with the service provided...... car was returned promptly and staff are very friendly
Rating 5 out of 5
Book Again: Yes Lee 06 Oct 2018 12:57 Verified Customer
efficient service with helpful and courteous driver
Rating 4 out of 5
Book Again: Yes STUART APPLETON 01 Oct 2018 11:23 Verified Customer
We were met by a friendly representative on arrival who provided us with a luggage trolley - a first. Excellent service. And our return flight was 30 mins early and we phoned having collected our bags which were delivered very quickly and pleased to see our car was already ready and waiting. Excellent service - thank you.
Rating 5 out of 5
Book Again: Yes Burrage 30 Sep 2018 12:30 Verified Customer
Easy to find and very quick in responding when we had baggage.
Rating 5 out of 5
Book Again: Yes Michael 29 Sep 2018 13:17 Verified Customer
Possibly the best meet and greet parking I've ever done. No waiting for dropping off or picking up of the car.
Rating 5 out of 5
Book Again: Yes Andrew Corbett 28 Sep 2018 10:59 Verified Customer
Very polite and accomodating
Rating 5 out of 5
Book Again: Yes Scott Healy 27 Sep 2018 17:43 Verified Customer
Great service, easy to use (even if we did have a little trouble following the directions to the right drop off point). The representative came to us on another floor and was very helpful. Good value and will use again.
Rating 5 out of 5
Book Again: Yes Toni 26 Sep 2018 18:20 Verified Customer
Prompt friendly Had to amend arrival date weekend before travel. Fhr don't operate telephone line on Saturday mornings, nor acknowledge email response. I got in touch with meet & greet co direct (Star Parking) who were very helpful & sorted the necessary amendment out.
Rating 5 out of 5
Book Again: Yes GazD 24 Sep 2018 13:15 Verified Customer
all Went very smoothly. Staff were polite and helpful. I would recommend the service.
Rating 5 out of 5
Book Again: Yes Helen 23 Sep 2018 12:39 Verified Customer
Star Parking are an efficient, effective and speedy organisation. Collection and delivery of our car was undertaken by friendly drivers, who had us on our way in no time. I recommend you to try them and see for yourself!
Rating 5 out of 5
Book Again: Yes Mike Danson 23 Sep 2018 07:24 Verified Customer
Prompt and efficient service
Rating 5 out of 5
Book Again: Yes Mary Leeming 22 Sep 2018 10:41 Verified Customer
Great! Easy to book. Drop off and pick up worked perfectly too. Have used many meet and greets before and this has been the best! Thanks :)
Rating 5 out of 5
Book Again: Yes Ellie 19 Sep 2018 22:40 Verified Customer
All went as expected, and they handled our change of return flight time and terminal accurately.
Rating 5 out of 5
Book Again: Yes Mike 19 Sep 2018 17:59 Verified Customer
everthing ran smoothly
Rating 5 out of 5
Book Again: Yes andrew 17 Sep 2018 17:43 Verified Customer
Excellent service. Clear instructions, easy handover and easy collection. Perfect.
Rating 5 out of 5
Book Again: Yes Richard G 17 Sep 2018 16:53 Verified Customer
The driver was there to meet us when we arrived on the outbound trip and very prompt on the return trip. The drivers were pleasant and friendly and the car was undamaged. Very happy and would use the service again!
Rating 5 out of 5
Book Again: Yes Jo Harris 17 Sep 2018 09:01 Verified Customer
Good service.Friendly staff.Drop off and pick up efficient.
Rating 4 out of 5
Book Again: Yes Linda 15 Sep 2018 14:04 Verified Customer
Very effective service. Driver arrived at the same time as us for drop off, and within the promised 15 minutes for pick up. When booking, this service was around 20% cheaper than competitors.
Rating 5 out of 5
Book Again: Yes Authorise 15 Sep 2018 10:03 Verified Customer
Quick and easy. These guys seem to have the whole process of airport parking sussed. What do you want when you park your car at an airport? For me I like it to be close to the airport to enable a quick transfer. I like the transfers to be frequent, the cost to be right and for my car to be in the same condition that I left it in. I need the process from start to finish to be quick and simple. I don't need any frills like tea and coffee facilities or even toilets if I'm not going to be there long. I don't need lots of communication from the person I hand my car keys over to, especially when it's some unsociable early hour in the morning. Just enough explanation as to what I have to do to park my car, get to the airport and what to do on my return. It ticked all the above boxes. I was given a simple piece of card which I kept in my case with the number to call on my return. The transport to go back to the car park arrived promptly. All in all a very easy, quick pleasant service which I would recommend.
Rating 5 out of 5
Book Again: Yes Liz Ruddock 13 Sep 2018 11:12 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Star Parking - Meet & Greet
Please ensure your flight landing time has been provided to lessen the risk of any delaysNOT Suitable if you are travelling in and out of T4
Important - Starting from January 2024, Star Parking services are not inclusive of the standard entry and exit car parking charges.
Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. Once you have already travelled out and your return changes, extra charges may apply.
You must call us 20 Minutes before the scheduled arrival time on the number on your confirmation (No text/voicemail)
Below are some Important information and guidance for your perusal to avoid service delays and unnecessary inconveniences. Only read the instructions only for the relevant terminal you are flying.
The following postcodes may not be accurate. We strongly advise following the signs once you have entered the airport zone.
Late fees and parking charges may apply for any late arrivals and arrivals without calling us or early arrivals due to booking with incorrect times. Please ensure your booking time is the vehicle drop-off time, not the flight departure time.
Vehicle collection or flight delays after 23:30hrs are subject to a levy fee of £20 per hour to pay. All payments must be cleared before the collection of the vehicle.
Terminal 2 Drop-off procedures
Terminal 2- Sat-Navigation postcode: TW6 1EW
(Short Stay Car Park 2): 2.05m (6ft 9in)
Once you have passed the main tunnel, follow signs for Terminal 2; stay in the right-hand lanes, then join the ramp. Stay on the right by following the signs for short-stay passenger pick-up.
Once you are approaching the car park barriers, drive towards the one on your far right-hand lane, marked at barrier number 6. Take a ticket and enter the car park on Level 4.
Follow the signs for Off Airport Parking Meet & Greet and follow the one-way arrows to rows A and B, where our representative will meet you.
Terminal 2 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers must pick up their cars on level 4, Zone A or B, in the short-stay car park.
Terminal 3 drop-off procedures
Sat-Navigation postcode: TW6 1QG (Short Stay Car Park 3): 2.2m (7ft 2in)
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Once you have exited the tunnel, stay on the left-hand lane and follow the signs for terminal 3 departures.
As you drive past the Hilton Garden Hotel at the bend, remain on the right and follow the signs for short-stay passenger pick-up.
Take a ticket at the barriers and follow up to level 4 on the spiral.
Park your car at zone A/B where the meet and greet points are. (Towards the end of the car park).
You will be met by one of our representatives.
Terminal 3 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Passengers will pick up their cars on Level 4 of the Terminal 3 short-stay car park.
Once you have come out from the arrivals, walk towards the café Nero and take the lift opposite and proceed to level 1 Then, walk across the bridge, and at the end of it, you will come to the pay station lobby
Retake the lifts to level 4.
We deliver vehicles at A or B at the car park.
During peak hours, the collection/drop off point may change due to long queues and to avoid extra waiting time, you can choose to meet on the forecourt. For forecourt collection/drop off a levy fee will be payable to Heathrow Airport Limited, payment can be made on the airports web site.
Outbound: Terminal 5 procedures
Sat-Navigation postcode: TW6 2GA (Short Stay Car Park 5): 2.2m (7ft 2in)
Once you are at the main roundabout, drive straight towards the ramp
Stay right at the "Short Stay and Passenger Pick Up" sign.
Drive under the height restriction arm, keep left, and follow the "Avis/Budget car" sign.
First, you must go through the purple canopy before entering the car park.
Then you will drive towards the car park barriers.
Take a ticket and drive down to rows "R & S"
You will be met by one of our representatives to collect your vehicle.
Terminal 5 Return procedures
Call us on the number on your confirmation once you have collected your last bag from the belt.
Once you have entered the arrival hall,
Walk towards the Café Nero (Red coloured pillar marked as South meeting point)
Exit the arrival building. Take the lifts, then proceed to level 4 (Do not take the lift next to the café Nero)
Important Note: We track the return flight number you enter during the booking process. It is a vital piece of information to stay on track. Providing incorrect flight numbers can result in hours of delays for your vehicle return, although you have given us the correct return time.
Car Park Height restrictions:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
You must ensure that before leaving the vehicle with the car parking company it is in a roadworthy condition, taxed and holds a current MOT if applicable. We will refude to collect cars with tyres below 1.6mm tread.
Cars are taken on approx. 20 miles round trip to the compound.
All parking is subject to the terms and conditions of the individual car park - please see terms here https://starparking.co.uk/terms
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
It is the customer's responsibility to ensure that you check your vehicle and that you have paid the ULEZ fee, penalties will apply so please check to be sure.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
What is the cancellation policy£?Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Are there any extra charges for entry/exit?Your booking times are fixed. Therefore, timekeeping is essential. Anyone to arrive early or late must inform us and obtain permission to seek availability. You must call us 20 Minutes before the scheduled arrival time on 07530 500009 (No text/voicemail), as we have a 10-minute window to collect your vehicle from the designated area. Late fees and parking charges may apply for late arrivals or arrivals without prior notice. Important Note: Once your car has arrived in the car park, you will get a 15 min window to collect your vehicle and leave the building without additional charges. On your return, your car will be delivered once you have made the clearance call. Any prevailing car park charges after this time will be your responsibility. Hence, you must only make the call when you are ready.
What is the cancellation or amendment policy please?Cancellations and Amendments Terms and Conditions Parking Bookings Less than 48 Hours Notice of day of travel Cancellation Charge: Full Cost: No Refund. No Amendments More than 48 Hours Notice Cancellation Charge: Unless a cancellation fee waiver has been paid, there will be a GBP 10.00 cancellation fee, with the balance refunded* * Please note the following exceptions: Certain promotional offers, Advance Purchase and Super Saver options are non-refundable. Where applicable this will be stated in the car park description/information Where applicable, credit card or transaction fees are non-refundable If you do not arrive on the date booked to park your car then your booking will be forfeited. If your return is delayed and you have been away for longer than you have booked, you will need to pay the difference on return, direct to the car park, at their standard daily rate. No refund is available for unused part stays.
Hello, are there any fees at Terminal 5 for entering the drop-off zone (similar to Gatwick Airport)?The chauffeurs ask you to call them when you are 20 minutes from the airport. They have a 10 minute window to collect customers from this area. Beyond this extra charges may apply.
Hi Do your drivers know how to drive a Tesla?All drivers are fully insured to drive any vehicle.
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