Park Smart (C01)

Reviews

This should have been NO STARS, but your system does not allow for this! We will never ever use IPark Liverpool again. Even though a space had been pre-booked, on arrival at the airport, the car park was FULL. After driving round the park 3 times, we had no choice but to park our car on the grass within the perimeter of the carpark along with about another 10 cars who had also done the same. On returning to the carpark to collect our car 10 days later, we were horrified to have received a PARKING CHARGE NOTICE for £100. I am just about to ring them and tell them what they can do with their notice....Surely this cannot be right!

Rating 1 out of 5

Louise 23 Sep 2013 12:43 Verified Customer

Unfortunatey on my return to the car park after a wonderful week in Spain, I was not able to exit the car park. The reason being that I made an error when first booking. I inadvertantly put 11:15 instead of 23:15 as the time of my return. I fully accept responsibility for the error, but was totally devastated and unprintably irate to be told that in order to leave the car park I would have to pay £30. I can understand and would expect a late return fee, but feel that in this particular circumstance, £30 is exhorbitant to say the least! I even considered writing to " Rip off Britain " to expose your money grabbing tactics. Needless to say,I will not be using your services ever again and will desuade my friends,colleagues and anyone I come into contact with to do the same.

Rating 1 out of 5

Peter Morrison 20 Sep 2013 19:02 Verified Customer

short walk to the terminal and really good value for money - would use again.

Rating 5 out of 5

Lisa 16 Sep 2013 11:03 Verified Customer

Excellent service, location good.Speedy service to get us out of the car park when exit ticket was lost.

Rating 5 out of 5

john lee 16 Sep 2013 10:45 Verified Customer

When landing with EasyJet at Liverpool one walks with hand luggage from the plane to the terminal building getting very wet if it's raining. You then go UP two flights of stairs (no escalator), walk a very long way along a bleak corridor with a bleak 2008 worn carpet and then go DOWN two flights of stairs (I mean what is the point of that!) you are then at Passport Control, You then collect your luggage. On leaving the terminal building you then face a long walk to the car park particularly if your car is parked at the far end and its raining.(we were Red 9) I am nearing 70 and my wife has knee problems. Is it not possible to provide something similar to golf buggies or mini buses to shuttle between the terminal building and the car park?? Reasonable flight........but exhausted after reaching our car! Security vehicles with cameras are ready to pounce if you try to offload your luggage or pick it up nearer the terminal. Anything to cause inconvenience and make more money with fines.. Not the best experience! Please pass my internal airport comments to the appropriate persons. Incidentally the security guy on the car park gate with the West Indian accent on 22nd August at 5.00am is a star and a credit to whoever employs him. He deserves a huge pat on the back and a commendation.Thank You.

Rating 2 out of 5

Charles R Hargreaves 09 Sep 2013 14:55 Verified Customer

Avery efficient operation. Many thanks

Rating 5 out of 5

Authorise 09 Sep 2013 11:57 Verified Customer

Very good, have used before many times. Walkway signage could be improved.

Rating 4 out of 5

Douglas Brown 09 Sep 2013 10:46 Verified Customer

1 Close to Airport 2 Quick in an out 3 Right price 3 Good reasons to use you well done you will always be my first choice

Rating 5 out of 5

George Mc Guinness 30 Aug 2013 14:06 Verified Customer

great airport parking park, close to the airport with a 5minute walk to the terminal, park your own car and walk straight to the terminal. Great service would highly recommend

Rating 5 out of 5

Garry Parkes 28 Aug 2013 15:43 Verified Customer

I was a little confused when parking as the signage could have been clearer on approach. Very helpful staff on the intercom when I was at the wrong car park. Clearer charges. Is it daily, hourly? I was a little concerned about my flight being late etc and overcharge. Would have been great to submit the times I required and then to be told the total coverage. Safe car, clearly labelled zones for finding your car on return. Thanks.

Rating 4 out of 5

Alison Whiston 25 Aug 2013 11:46 Verified Customer

No problems parking and ticket machine worked fine , outside parking and spaces tight so be careful where you park if you want to avoid door dents from inconsiderate Parkers

Rating 4 out of 5

Richard 23 Aug 2013 10:14 Verified Customer

Number plate recognition did not work so I had to read out my reservation number on the intercom, fortunately I had it with me in the front of my car and there was no queue to get in the car park . Apart from that it was fine and only a short walk to the terminal building and I left at the end of the stay without any hitch.

Rating 3 out of 5

R shrimpton 22 Aug 2013 21:45 Verified Customer

Great place to park.... Easy to get to.. You keep your keys... And cheapest with this company if you look for vouchrr code you could get 10% off.

Rating 5 out of 5

Debz 21 Aug 2013 11:09 Verified Customer

seamless and good value for money

Rating 5 out of 5

Gail 16 Aug 2013 10:08 Verified Customer

I found the total experience of booking, access to the parking area and vehicle retrieval excellent. I did however think that £28 odd pounds for 4 days parking was exorbitant compared to the advertisement "Park for less than £3.62 per day or £28 per week". This is false advertising.

Rating 3 out of 5

L.Midd 15 Aug 2013 10:38 Verified Customer

Fantastic price and location, second time of use. Often a battle to find a space....popular,

Rating 4 out of 5

marianne gibson 12 Aug 2013 20:29 Verified Customer

*****

Rating 5 out of 5

JACK 11 Aug 2013 11:35 Verified Customer

Excellent, within walking distance of the airport will recommend

Rating 4 out of 5

Gina Westbury 06 Aug 2013 19:49 Verified Customer

adequate but not more than that; access by anpr good

Rating 2 out of 5

peter lacey 04 Aug 2013 13:25 Verified Customer

Excellent. no problems, thanks

Rating 5 out of 5

David Macey 03 Aug 2013 11:44 Verified Customer

Everything went nice and easy. Very recomended. Thanks.

Rating 5 out of 5

Adam R. 26 Jul 2013 09:37 Verified Customer

The walk s a little longer than we anticipated due to the car park being so full.

Rating Reviews coming soon out of 5

Authorise 10 Jul 2013 13:46 Verified Customer

Everything went smoothly - ticket printed on arrival, easy walk to airport and on return we exited without any problems.

Rating Reviews coming soon out of 5

Authorise 06 Jul 2013 21:47 Verified Customer

Not always easy to find a space near to the exit but the whole experience was easy and excellent.

Rating Reviews coming soon out of 5

Paisley Park 02 Jul 2013 11:09 Verified Customer

Their was no reception, it wasnt needed. My car was recognised and a ticket issued in seconds. Same when leaving.

Rating 2.6666666666667 out of 5

A Mulcahy 02 Jul 2013 10:37 Verified Customer

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