Mid Stay 2

Reviews

Best price Drove up and the camera recognition let me in. Got back with a minor delay, drove out and the camera recognition let me out. No ticket needed, no buttons to press, no fuss. Only a 4 minute walk from departures, slightly longer from arrivals. Mostly level pathways for rolling cases on. Glad it wasn't raining though.

Rating 5 out of 5

JH 08 Mar 2016 17:53 Verified Customer

Poor lighting at machine, unable to see assistance button had to obtain a ticket and on return visit the airport parking office to obtain a ticket to exit car park, automatic number plate recognition not working at start of parking. No problem with receiving the exit ticket but a little inconvenient having to go to the office after a flight

Rating 4 out of 5

Carol Foxall 18 Jan 2016 16:32 Verified Customer

Number plate recognition system did not work again!

Rating 4 out of 5

Martin Turner 18 Dec 2015 10:11 Verified Customer

Very easy. Just drive in walk to terminal and off. Same in return.

Rating 5 out of 5

Ally Redford 15 Oct 2015 10:08 Verified Customer

Our car registration was not recognised on arrival at the car park in the very early hours of Monday 14 September. We waited for well over a minute but the barrier still didn't lift. There was a message on the 'ticket machine' saying that the intercom was out of order so I had no way of contacting anyone about the problem! Not a good start!! Let down by two pieces of electronic equipment designed to make things easier for us!! Anyway, I pressed the button and obtained a ticket and the barrier raised giving me access to the car park. When we came back from our holiday I enquired at the office outside of the terminal building about what I should do. A gentleman there told me to drive up to the barrier, press the intercom button and give my car registration to the person on the intercom, which I did. The young lady was very efficient, she knew who I was and kindly raised the barrier for us.

Rating 3 out of 5

Norman Paskin 22 Sep 2015 11:56 Verified Customer

Close to the departure lounge so all was we had expected (within walking distance)

Rating 4 out of 5

Colin Harris 19 Sep 2015 19:39 Verified Customer

Well laid out, close to terminal and with good lighting. Would have been five stars but for automatic entry system not working.

Rating 4 out of 5

Andy 18 Sep 2015 10:08 Verified Customer

Although the booking was easy the instructions were not. When we arrived at the car park the barrier did not open so, as instructed, we pressed for assistance and rather than being able to talk to anyone a ticket was produced. This made us very nervous as the instructions specifically said not to take a ticket. I felt slightly anxious while we were away that we were going to be presented with a large fine when we returned so spoke to head of transport at EMA for reassurance that all would be ok - not a great way to start a holiday! On exit the barrier went up and all was ok.

Rating 2 out of 5

Alison Clode-Baker 30 Aug 2015 11:11 Verified Customer

Easy to book, all very straightforward. Only problem when arriving was that the system didn't recognise the car reg. However, after pressing the button for help, after 3 or 4 minutes somebody came on the intercom & all was sorted very quickly. The barrier was opened remotely & we parked up easily. (instructions on how to proceed on email) Very convenient for the airport, within easy walking distance & have booked again for September. Price is brilliant for the convenience of on site parking.

Rating 4 out of 5

Margaret Heath 30 May 2015 19:08 Verified Customer

Very easy to book good reminders nearer the date ,and it recognizes your registration number on exit

Rating 4 out of 5

Chris Waddle 04 May 2015 12:00 Verified Customer

Excellent as before.

Rating 5 out of 5

Jon 03 Mar 2015 01:04 Verified Customer

Excellent service once again....Plane delayed due to Snow took us into another day but the team were aware of this at EMA and sent us on our way immediately - great servcie will use again.

Rating 5 out of 5

Dringy 23 Feb 2015 09:13 Verified Customer

Good, only problem being (and we have experienced this before) on entry to the car park our booking (or car reg plate) did not seem to be recognised. We had to wait what seemed like an eternity, for assistance over the barrier intercom. In the end this was answered and a ticket was generated remotely by the person answering.

Rating 3 out of 5

Regular Traveller 05 Jan 2015 10:25 Verified Customer

Very good generally- had slight difficulty exiting the car park. The machine requested a fee to exit.

Rating 4 out of 5

Brian Loveridge 03 Nov 2014 10:15 Verified Customer

It was easy to book and pay for a Long Stay parking place at East Midlands Airport. However ::-- [1] - the different areas of the car park (I used long stay 2 this time) should be better designated &, so, make it easier to find one's car. [2]- the way out should be better signed -- [3} - The instructions which I received as to leaving the park did not mention that the ticket I received on entering it needed to be used again -- the number plate recognition was not enough. [4] - The number plate system diid not recognise my car's number plate, and I had to speak to the man who could authorise the raising of the barrier.

Rating 3 out of 5

Stephen & Ioaqna Londesborough 21 Oct 2014 12:54 Verified Customer

Yep good service. Really close to the airport - would use again

Rating 4 out of 5

Manjula 23 Aug 2014 21:26 Verified Customer

Easy website and great parking close enough to walk in. The character recognition of the number plater worked a treat, just make sure you wait for a little while, in our case about 20 seconds. Will most definately use again!

Rating 5 out of 5

Jenny 18 Jul 2014 14:21 Verified Customer

When I came back from Spain at 11.45pm on Wednesday, I had to wait a long time in the wind & rain before the barrier was lifted for me to leave. He did not recognise your ref no, but in the end the barrier was lifted using my name which I had to repeat 3 times.

Rating 3 out of 5

D. Langton 07 Feb 2014 08:26 Verified Customer

Nice and close to the airport no need for bus transfer just walk across the road . Very convenient , only downfall sometimes reg not read by camera on entry and can cause a delay in leaving car park but nothing major overall a good experience .

Rating 4 out of 5

Sharon Garbutt 26 Sep 2013 12:34 Verified Customer

Did not auto-scan number plate on arrival, then there were no free spaces so had to squeeze on the end of a row. On our return the call-centre did not recognise the booking reference but eventually found it by name!

Rating 3 out of 5

James Colclough 17 Sep 2013 11:44 Verified Customer

It took ages to get out of the car park even though we had per booked. I had to wait for someone to answer the buzzer as it was asking for a payment when I put my ticket in. As we or book and pay, the ticket should allow us straight out! This is not good when you are holding other cars up who want to exit!

Rating Reviews coming soon out of 5

Sharon 05 May 2013 14:53 Verified Customer

no problems at all

Rating Reviews coming soon out of 5

d cooper 22 Apr 2013 15:39 Verified Customer

Our details were not on the system when we arrived so we had to take a ticket and then ring the buzzer for assistance when we returned so that we could get out. It was quick but disappointing that there should be a hiccup.

Rating 4 out of 5

Philip Scull 22 Apr 2013 09:12 Verified Customer

Not as close to the airport buildings as expected. At least 5 minutes walk, if you've got childeren choose a cheaper option with a bus transfer rather than carrying your bags along the road side up and down pavements

Rating Reviews coming soon out of 5

Robert G 14 Aug 2012 12:45 Verified Customer

referance was not recodnised. caused delay going in to the carpark

Rating Reviews coming soon out of 5

Authorise 13 Jun 2012 16:42 Verified Customer

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