Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
This company made everything Very easy to drop off & pick up. Punctual & polite
Rating 5 out of 5
Book Again: Yes Angela Bromfield 15 Nov 2019 11:30 Verified Customer
Good service, on time and excellent communication
Rating 5 out of 5
Book Again: Yes Richard Russell 12 Nov 2019 11:39 Verified Customer
Good service and understanding value of time
Rating 5 out of 5
Book Again: Yes Yash Gurung 11 Nov 2019 11:10 Verified Customer
nothing special. nothing bad can`t complain really. all bad at return drop off service..
Rating 3 out of 5
Book Again: Yes martin Monaghan 09 Nov 2019 03:24 Verified Customer
Drop off was slow, the driver meeting us was delayed and when we rang the office they said they would find out where he was but never bothered to call us back to inform us off how much longer they would be. Collection on return was better but the written instructions for collection are inaccurate - driver met us at the drop off car packing not where the information stated. Overall could do better.
Rating 3 out of 5
Book Again: No Anne Hollis 08 Nov 2019 10:38 Verified Customer
Good service. Quick and easy. Would use again.
Rating 5 out of 5
Book Again: Yes Sarah H 04 Nov 2019 22:10 Verified Customer
Excellent. Very prompt and polite both on dropping the car and pickup.
Rating 5 out of 5
Book Again: Yes Chris Eling 04 Nov 2019 12:19 Verified Customer
Parking instructions provided at time of booking seem to have been superseded. Apart from that everything worked really well
Rating 4 out of 5
Book Again: Yes Tim Jones 03 Nov 2019 14:25 Verified Customer
Not happy to the fact my car was been abused , I had a ghost tracker fitted in which showed be me car has been abused , it was set in normal driving but the driver had put it in sport driving and had abused it ,
Rating 1 out of 5
Book Again: No Yasmin 02 Nov 2019 11:11 Verified Customer
Absolutely lovely company! I messed up on the booking and put Terminal 2 instead of 5 and they were totally fine about it, really lovely and not at all cross or adding charges. Friendly, easily contactable and very reliable and totally kind and very easy to speak to. Highly Recommend!
Rating 5 out of 5
Book Again: Yes valerie hutchinson 02 Nov 2019 10:20 Verified Customer
Not the most professional to engrave in from phone manner to drivers at airport. Biggest issue was delay in returning my car on arrival, despite two phone calls still a 25 min wait.
Rating 3 out of 5
Book Again: No David 01 Nov 2019 10:12 Verified Customer
Polite and very efficient and convenient service. Would highly recommend based on my experience.
Rating 5 out of 5
Book Again: Yes P. Martin 31 Oct 2019 18:30 Verified Customer
The staff were courteous, helpful and patient.
Rating 5 out of 5
Book Again: Yes chris Hogg 30 Oct 2019 12:19 Verified Customer
Prompt
Rating 5 out of 5
Book Again: Yes Sue 28 Oct 2019 13:00 Verified Customer
Nice and smooth exchange and not too long a wait when we arrived back at Heathrow
Rating 5 out of 5
Book Again: Yes Rosamond Thompson 28 Oct 2019 10:06 Verified Customer
Waiting for us when we arrived. Returned the car within 10 minutes of the call. What more do you need
Rating 5 out of 5
Book Again: Yes Tony Gittins 16 Oct 2019 10:50 Verified Customer
The service was great , easy to call and only waited about 5 mins for the car once at the car park
Rating 5 out of 5
Book Again: Yes Tonya Lembo 14 Oct 2019 14:38 Verified Customer
Kept me waiting too long at drop off. Despatch say one thing was why driver is late, the driver says another.
Rating 3 out of 5
Book Again: No Authorise 13 Oct 2019 19:24 Verified Customer
Perfect departure. Just had to wait a little longer than we hoped for the arrival segment of our trip. We were told 25 minutes for the car to arrive but it took 30 minutes. Staff were extremely friendly. Radio station had been changed. They don’t have a desk at meet and greet level 4 of short term car park terminal 5 so everything is phone dependent.
Rating 4 out of 5
Book Again: Yes David 30 Sep 2019 19:56 Verified Customer
Smooth and simple from booking through drop off to collection.
Rating 5 out of 5
Book Again: Yes JAH 29 Sep 2019 17:15 Verified Customer
Very easy and straight forward - thank you
Rating 5 out of 5
Book Again: Yes James Whitaker-Sheppard 23 Sep 2019 13:17 Verified Customer
We have used FHR many times and the reason we keep using them is because they are timely and efficient. On this occasion, while we travelling to Heathrow, they identified that the usual road to the Terminal was backed up and phoned me to suggest an alternative route; we'll done.
Rating 5 out of 5
Book Again: Yes Edward Roughsedge 22 Sep 2019 10:42 Verified Customer
Prompt, polite service. Would def use again and recommend to friends.
Rating 4 out of 5
Book Again: Yes Karen Turton 19 Sep 2019 10:04 Verified Customer
Good efficient pickup and very pleasant driver. On return you have to call on landing and once luggage is collected. I found it very difficult to hear the person in the office both times as there was a lot of background talking in their office. We were told after collecting luggage it would be 15 minutes before they arrived - it was actually 25 minutes. Car in good condition but just reduced to 4 stars in comparison with other services we have used which have clearer phone lines and faster return.
Rating 4 out of 5
Book Again: Yes William Steward 13 Sep 2019 10:56 Verified Customer
Only reason I did not put 5 star is becuase I had to ask the drive who dropped my car to help me take my suitcases in the car
Rating 4 out of 5
Book Again: Yes Rita 05 Sep 2019 14:40 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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Heathrow Airport Car Parks
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