Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
One of the better meet and greet services we’ve used and we’ve used quite a few! They were there within 5 minutes of us arriving and within 10 minutes upon our return. The car was just how we left it and with only 16 miles added to the clock from when we had left. We would definitely use again and would certainly recommend Five Star Meet and Greet at Heathrow.
Rating 5 out of 5
Book Again: Yes Amanda Grieh 02 Sep 2019 16:48 Verified Customer
Very efficient. They rang me 30 minutes before to check on timing. No wait at drop off or pick up. The only criticism I have is that the entrance to the parking is confusing, with two options and the one for Meet and Greet perhaps should be high lighted more. I went the wrong way and had to pay £4.00 to get out.
Rating 5 out of 5
Book Again: Yes Diana 28 Aug 2019 10:36 Verified Customer
Prompt service but my car returned to H/Row terminal 2 after been driven 13 miles. God know how often or how many miles someone used it while I was away. I didn't check the mileage before handing over the keys. I will do next time.
Rating 2 out of 5
Book Again: No David Simm 21 Aug 2019 13:09 Verified Customer
Everything worked perfectly at both drop off and pick up.WE had noi wait at pick up and only 5 minutes at pick up despite our flight landing early and a speedy passage through the airport.
Rating 5 out of 5
Book Again: Yes Richard 19 Aug 2019 17:05 Verified Customer
Excellent service, on arrival to leave car driver was waiting at the appointed place at the agreed time. ON return plane arrived early but car was still back with us within 5 minutes or so of us arriving in the car park.
Rating 5 out of 5
Book Again: Yes Peter Rush 15 Aug 2019 17:15 Verified Customer
Excellent service very prompt on pick and return.
Rating 5 out of 5
Book Again: Yes Julia Fitzgerald 14 Aug 2019 14:55 Verified Customer
Good service, prompt pickup and return. Just leave my seat/mirrors/ICE settings alone!
Rating 4 out of 5
Book Again: Yes Daniel King 12 Aug 2019 06:56 Verified Customer
Good service, use them regularly. No reason to think they abuse the privilege of driving my car (as others have bad reputations).
Rating 5 out of 5
Book Again: Yes Rob 01 Aug 2019 14:22 Verified Customer
System worked really well, easy to find, and car waiting on arrival. Only comment i have, would be to know where the cars go to be stored! My car came back absolutely filthy dirty and dusty. Appreciate it is outside but looked as though it had been exposed to gravel pit workings!
Rating 4 out of 5
Book Again: Yes John COE 04 Jul 2019 10:06 Verified Customer
Drop off with Edward Lloyd was very good with calls to confirm arrival time, etc. Collection was a bit of a mess. My flight was delayed by 10 hours and I notified the company in good time to minimise their disruption and accepted the +£20 charge but required a receipt. When I landed and collected baggage I was told 15-20 minutes - it was 30 minutes. No receipt was provided except a hand written note on the drop off receipt with no VAT number. I will try to book with Edward lloyd in future as 5 star have been disappointing on too many occasions - this was the last straw
Rating 3 out of 5
Book Again: Yes Patrick Casken 28 Jun 2019 15:26 Verified Customer
Excellent, personable service. Prompt service. Very satisfying!
Rating 5 out of 5
Book Again: Yes Stephen Thomas 17 Jun 2019 10:23 Verified Customer
Service is always good. However the car was returned very dirty this time. I am undecided whether to use them again.
Rating 3 out of 5
Book Again: No Al 09 Jun 2019 11:30 Verified Customer
Very good service. On time
Rating 4 out of 5
Book Again: Yes saheed 31 May 2019 11:34 Verified Customer
Excellent for me!
Rating 5 out of 5
Book Again: Yes saheed 17 May 2019 10:17 Verified Customer
Quick to arrive for drop off and very short wait on arrival
Rating 5 out of 5
Book Again: Yes Jon Widdows 06 May 2019 17:56 Verified Customer
Five Star Meet & Greet seemed to take a long time to bring our car back for us. They said it would take 15 minutes after we phoned having got our baggage and actually took 30 minutes.
Rating 3 out of 5
Book Again: Yes Georgina Lamb 03 May 2019 11:10 Verified Customer
Rather annoying them ringing me 45 mins before to ask when I'm arriving, but other than that drop off was easy and the vehicle was waiting when I returned.
Rating 5 out of 5
Book Again: Yes Semm 02 May 2019 10:28 Verified Customer
Quick and easy, would definitely use again.
Rating 5 out of 5
Book Again: Yes MC 24 Apr 2019 21:45 Verified Customer
Car was very late to be dropped off, and also extremely dirty.
Rating 3 out of 5
Book Again: No Laila Vogel 19 Apr 2019 12:19 Verified Customer
Good service, very efficient.
Rating 2 out of 5
Book Again: Yes Sharon Fisher 16 Apr 2019 11:05 Verified Customer
Very satisfied with the service this time. We were delayed for about 10 minutes by bad traffic on arrival but no problem with being met. On return, the car was delivered within 15 minutes.
Rating 5 out of 5
Book Again: Yes Authorise 16 Apr 2019 10:06 Verified Customer
A slight delay with the driver meeting us on the morning of our flight. Extremely efficient on return and collecting the car
Rating 4 out of 5
Book Again: Yes Elaine Howard 14 Apr 2019 17:17 Verified Customer
Great service would book again, only had to wait ten minutes on pick up.
Rating 4 out of 5
Book Again: Yes Michael 14 Apr 2019 10:39 Verified Customer
The driver removed and lost my USB cigarette lighter attachment which was irritating, had to buy another one and couldn't charge my phone to use sat nav for my journey
Rating 2 out of 5
Book Again: No Tim Thornton 14 Apr 2019 10:02 Verified Customer
Absolutely the best service at a reasonable price. A real person answers the phone and resolves any problem without fuss. The drop is efficient with a call from the driver beforehand to confirm the time and the same service on return. Cannot recommend this service enough.
Rating 5 out of 5
Book Again: Yes Jayesh Patel 03 Apr 2019 10:29 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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