Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Thought the service was fine. Although we did have to wait for 10 minutes when we dropped the car off, even though we had rung the driver 30 mins before we arrived at Heathrow. When we collected the car we still had to wait for at least 5 minutes for the driver to arrive at the car park. The people that collected the car and dropped it off were both very polite.
Rating 4 out of 5
Book Again: Yes Geraldine Batchelor 04 Aug 2017 12:27 Verified Customer
Super efficient, quality service, thanks and we'll definitely use you again next time we travel from Heathrow :-)
Rating 5 out of 5
Book Again: Yes L Usmani 03 Aug 2017 14:18 Verified Customer
All the guys are pleasant and never leave us hanging around. They have a tendency to play with my radio yet again having complained about this in the passed. They are there to provide a service which I'm paying for not have a jolly in my car but all in all ok.
Rating 4 out of 5
Book Again: Yes Mr N Barkworth 01 Aug 2017 10:18 Verified Customer
Excellent thank you. Very easy and a tiny wait on return but we were earlier than expected! Friendly drivers.
Rating 5 out of 5
Book Again: Yes Holly Farr 30 Jul 2017 10:19 Verified Customer
Much improved on my previous experience. Polite drivers and very little waiting around. Telephone procedures not good . Difficult to hear someone for whom English is not their first language when you are in a busy Baggage Reclaim. ONly 16 miles added to the clock which is good for Heathrow
Rating 4 out of 5
Book Again: Yes Terry Burchett 21 Jul 2017 10:03 Verified Customer
Drop off was perfect. Quick & easy. Collection was not quite so good, as when we got to the collection point no one from the company was there. We called again & were told the car would be there in a few minutes - we've heard this so many times from meet & greet services but on this occasion it actually was only 5 minutes. Hence the 4* not 5 rating. However I would use again if the price was right.
Rating 4 out of 5
Book Again: Yes Peter Reeve 17 Jul 2017 12:10 Verified Customer
Rang 30 minutes before arrival as requested for drop off of car and was left waiting over 15 minutes
Rating 3 out of 5
Book Again: Yes Neil 16 Jul 2017 11:59 Verified Customer
Well priced meet & greet trip, system for drop off & pick up worked well. would definitely use again.
Rating 5 out of 5
Book Again: Yes Colin Smith 14 Jul 2017 16:29 Verified Customer
Not up to the usual standard this time, I'm afraid. Telephone operators who are difficult to understand . On going out, I phoned at 8.20 to say I would be at Terminal 4 by 8.50. The driver finally turned up at 9.15!! Coming back we had a 15 minute wait in a dingy corner of Terminal 4 car park. Have to say that on both occasions the drivers were polite friendly and helpful
Rating 2 out of 5
Book Again: Yes Terry Burchett 13 Jul 2017 11:39 Verified Customer
Excellent service
Rating 5 out of 5
Book Again: Yes James Veats 10 Jul 2017 10:38 Verified Customer
This is the second time I have used this service - both times they have been on time with the pick up and have returned my car with 5/10 mins of landing. I would use them again.
Rating 5 out of 5
Book Again: Yes William Jowett 04 Jul 2017 10:31 Verified Customer
Good but not perfect. On arrival at the airport i was met by the representative who helped me with my luggage and after a survey of my car asked me to sign note. great , good and efficient. On arrival i phoned the number provided and told them i had just landed, he told me to phone again after collecting our baggage, all good. After collecting our luggage i phoned again , they then asked me to meet level 3 car park terminal 3. all good. i got to designated place but then had to wait approximately 15 minutes before my car arrived.. the driver was polite and after i had a look over the car he gave me my parking ticket. so all in all it was good but after a 12 hour flight i did not appreciate waiting around in a car park for 15 minutes.
Rating 4 out of 5
Book Again: Yes mr p gomm 28 Jun 2017 10:46 Verified Customer
Good service but not so happy my car came back so dirty from wherever you park it... Would be a good idea if you offered a small charge of 5/6 pounds before customers get there car back if it's quite dirty? Give it ago will improve your business I say.
Rating 4 out of 5
Book Again: Yes Martin Hewitt 24 Jun 2017 10:43 Verified Customer
Excellent service. Very quick pick up on return
Rating 5 out of 5
Book Again: Yes Andrew Burnett 23 Jun 2017 06:58 Verified Customer
everything on time, for the first time ever i had a call from yourselves making sure i was on my way. only downside, was the car was extremely dirty/dusty, the driver said it's because it's stood in a courtyard. but in all the years i have used meet and greet, my car as never come back this dirty
Rating 4 out of 5
Book Again: Yes mick cooke 22 Jun 2017 16:26 Verified Customer
Quite simply wonderful! Car collection faultless and the return similarly. We had landed at 14.15 and were on the M4 by 14.45. Not bad!
Rating 5 out of 5
Book Again: Yes Guy Butcher 20 Jun 2017 17:22 Verified Customer
brilliant service. Was hesitate at first but it was a real good service. My only gripe was when I landed at Heathrow T3, I went to Car Park 3 and waited at level 1 and after 10 mins I rang them for an update and was told to go to level 3. Maybe that was my fault for not reading the instructions properly (cant remember)
Rating 5 out of 5
Book Again: Yes Mickey Au 20 Jun 2017 11:28 Verified Customer
We were to ring 30 minutes before arriving at Heathrow , we rang many times but were put through to an answering machine right up until 5 minutes before our arrival. We then had to wait for the courier to arrive and collect our car, watching everyone else driving in and being met immediately. On our return we were to ring when we were collecting our luggage, I was told to ring back when I had actually collected it which was 5 minutes later and then I couldn't get through on the phone. We headed for the car park after managing to get through, then had to wait 25 minutes for the driver to arrive. Again we watched everyone from our flight leave immediately (their cars were there waiting for them). Too disorganised, we are used to a much better service from the more established companies. The drivers were very pleasant.
Rating 2 out of 5
Book Again: No David Foster 20 Jun 2017 08:46 Verified Customer
punctual and pleasant
Rating 5 out of 5
Book Again: Yes Dr Gwendolen Brown 15 Jun 2017 16:36 Verified Customer
Very smooth and good value
Rating 5 out of 5
Book Again: Yes Jeremy Clay 15 Jun 2017 15:23 Verified Customer
Very good service
Rating 5 out of 5
Book Again: Yes ANDY Wilkes 12 Jun 2017 18:47 Verified Customer
No complaints at all about the drop off and pick up. I ended up on the wrong floor at T5 but your driver soon came and sorted me out.Pick up was a very short wait and your driver was friendly with his greeting etc. My only observation was that my car travelled 28 miles whilst with you , which seems a bit high
Rating 4 out of 5
Book Again: Yes Authorise 10 Jun 2017 10:23 Verified Customer
Booking was easy the driver was in place as we arrived and came quickly enough when we returned. No problems at all
Rating 5 out of 5
Book Again: Yes Michael Shaw 08 Jun 2017 19:42 Verified Customer
Excellent service.
Rating 5 out of 5
Book Again: Yes Mariusz Antosiewicz 06 Jun 2017 21:58 Verified Customer
first class service,will be happy to use again.
Rating 5 out of 5
Book Again: Yes john brown 05 Jun 2017 16:39 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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