Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Very happy, a quick pick-up on arrival and very speedy return when we got back from our flight. Much better than my previous parking (with another company)
Rating 5 out of 5
Book Again: Yes David Flanders 08 May 2017 21:19 Verified Customer
We are long standing Purple Parking Meet and Greet users but changed to book Five Star Meet and Greet through FHR this time due to a great price offer I came across. Broadly speaking the service works and it was cheap so I am not complaining too much - but the service was definitely inferior to Purple. First you have to call to update progress continuously. I had to ring when I was 30 minutes from arriving, which I did - only to get delayed on the M25 meaning it took me 40 mins to do what I predicted would take me 30. As a consequence the driver was ringing me as I came under the tunnel asking where I was! I was getting there as fast I could! On landing I had to ring to say I'd landed and then again to say I had collected luggage. Despite these 2 calls, we still had to wait 10 mins for the car to actually arrive. As my daughter said - we could have been at the multi story on minibus in the time it took for the car to arrive! With Purple (I guess due to the volumes they book) there are no calls needed before or after. Finally, when it arrived back the car was FILTHY! It wasn't spotless when I dropped it off. but it looked as if it had been parked near a building site or similar, covered in dust - I had to stop before I left the car park to clean side windows and wing mirrors - I just couldn't see out of them. Not sure how the driver managed as he drove the car to us - maybe that's why he was late!
Rating 2 out of 5
Book Again: No Julian Woodall 08 May 2017 14:05 Verified Customer
Great experience
Rating 5 out of 5
Book Again: Yes Anon 08 May 2017 11:34 Verified Customer
Excellent. All worked smoothly and efficiently. Thanks.
Rating 5 out of 5
Book Again: Yes Nick Wyse 08 May 2017 11:01 Verified Customer
Great service. Arrived early and was no problem. Had call from driver to say he was waiting for me in car park. Polite and efficient. Drop off and pick up we're effortless.
Rating 5 out of 5
Book Again: Yes Annabel Gardner 08 May 2017 10:21 Verified Customer
Excellent Service. Were met at the airport going and returning. Absolutely no problems. Car was returned without any damage albeit slightly dirtier.
Rating 4 out of 5
Book Again: Yes Arif Essaji 08 May 2017 10:10 Verified Customer
Very good on time and very impressed to have a call when you arrive
Rating 5 out of 5
Book Again: Yes David Hammond 07 May 2017 11:38 Verified Customer
We arranged to meet at the earliest time possible which is 5am and they were there on time so no delay when flying out and when we flew back we phoned them as per instructions and they were there ready and waiting so no delay to get on our journey home. We would definitely use this company again
Rating 5 out of 5
Book Again: Yes Mr Robert Carpenter 07 May 2017 10:08 Verified Customer
Waiting for us to drop car off, and didn't wait long for return of car.
Rating 5 out of 5
Book Again: Yes Mary Williams 05 May 2017 13:16 Verified Customer
Without a doubt, FHR provided the best service I've had to date using 'Meet and Greet' operators at Heathrow. Everything went smoothly both outbound and return and my car was returned as clean as it was collected. Will certainly use them again.
Rating 5 out of 5
Book Again: Yes Ralph 04 May 2017 19:08 Verified Customer
Worked ok - they came a bit earlier on departure when I called to say I was running early. Car seemed in the same condition on return as when I left it! The only problem was although my receipt said I was returning to a different terminal, along with the flight number, the company hadn't appreciated this so I had a 20 minute wait on return - this is not what I book meet and greet for! I hadn't checked it as my receipt for my car had the terminal number and time on it. So always double-check your return details.
Rating 4 out of 5
Book Again: Yes Hannah 03 May 2017 22:12 Verified Customer
We are very impressed with the service and are happy to forego the whole business of booking a car park, travelling to the terminal by bus etc. We are committed users of your service. Thank you!
Rating 5 out of 5
Book Again: Yes A.S.Neate 03 May 2017 12:10 Verified Customer
Great service, simple and efficient
Rating 5 out of 5
Book Again: Yes Pete 03 May 2017 10:17 Verified Customer
25 minutes late picking up the car then 20 minutes late to drop the car off. Appalling service.
Rating 1 out of 5
Book Again: No George Croxford 02 May 2017 21:57 Verified Customer
Easy to book and backed up by first class service. Driver was waiting for us at the drop off location, we did phone on approach as requested and on return phoned us before I could phone them. Presumably they had seen that our flight had landed. Result was our car pulling into a parking bay at the pickup point as we exited the lift. Perfect and define toy recommended.
Rating 5 out of 5
Book Again: Yes Adrian Johnson 02 May 2017 20:47 Verified Customer
great value , no problems
Rating 5 out of 5
Book Again: Yes Neil 02 May 2017 15:55 Verified Customer
Good service.. prompt on arrival & departure.
Rating 4 out of 5
Book Again: Yes Jo B 02 May 2017 10:40 Verified Customer
Great service
Rating 5 out of 5
Book Again: Yes KM 02 May 2017 09:22 Verified Customer
A story of 2 halves. Five Star were late collecting car when we dropped it off, despite us ringing up before we arrived. I belief we waited 15 minutes and had to ring again. Conversely on return, they were on time and we were waiting in wrong place. Delivery driver rang me and we then met up. He was very polite and helpful.
Rating 4 out of 5
Book Again: Yes Robert Bouse 01 May 2017 20:37 Verified Customer
OUTWARD : We were greeted immediately - no waiting. Unloaded luggage and we were off. INWARD : Return as impressive. Phoned after baggage collection - met at meet and greet floor 3 in car park within five minutes. Excellent service.
Rating 5 out of 5
Book Again: Yes Ron Johnson 01 May 2017 14:51 Verified Customer
Absolutely fantastic service and value for money. Thanks for making our holiday easier from start to finish.
Rating 5 out of 5
Book Again: Yes JOAN BEVAN 01 May 2017 12:54 Verified Customer
Efficient courteous service at an extremely competitive rate
Rating 5 out of 5
Book Again: Yes Deborah Young 29 Apr 2017 06:41 Verified Customer
The service was great and very convenient. The price was very fair.I certainly enjoyed having the car warmed up and ready to go at the airport. Unfortunately the car was scratched when i picked it up and I did not notice until i got home. So my advice would be to use the service but check the car properly before you sign the receipt.
Rating 4 out of 5
Book Again: Yes wayne darcy 28 Apr 2017 15:45 Verified Customer
Easy parking Friendly service No problems Would definitely use again
Rating 5 out of 5
Book Again: Yes Grace roberts 28 Apr 2017 10:14 Verified Customer
Very good service. Proactively called me both on departure and arrival to check on timings for drop off and collection. Nice and easy.
Rating 4 out of 5
Book Again: Yes TA 27 Apr 2017 10:22 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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Heathrow Airport Car Parks
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