Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
The start of the holiday was fine with the driver on time waiting to take our car on arrival at terminal 4. The return journey flight was on time and the call was made to the parking firm on collection of our luggage. At this time we was informed that the driver was running late by 20 minutes due to traffic. 30 minutes later the driver arrived at terminal 4. I don't consider this to be good enough for a meet and greet. When exiting the airport on the M25 there was barely any cars on the road so we don't accept the running late was due to traffic . The next issue was the condition of our car on return, it was absolutely filthy. Not sure we're our car had been parked during our holiday but it could well have been a building site.
Rating 3 out of 5
Mr & Mrs Buxton 21 Mar 2017 21:35 Verified Customer
Easy drop off - car waiting on my return - perfect
Rating 5 out of 5
Authorise 21 Mar 2017 17:36 Verified Customer
A good professional service at a good price. What more can we ask for. The service was quick and efficent, staff were polite and attentive, All in all a stress free experience
Rating 5 out of 5
peter gomm 21 Mar 2017 10:47 Verified Customer
Normally very good but this time I had to wait 15 minutes for someone to arrive in order to drop off my car. Rerun trip was very punctual - car already waiting for me.
Rating 3 out of 5
M Semmence 19 Mar 2017 10:20 Verified Customer
Very prompt drop off & pick up no hassle very good value service I would highly recommend
Rating 5 out of 5
Debra Fitchett 16 Mar 2017 10:20 Verified Customer
5* indeed. Managed to meet me early which was I thankful for, especially as they did so in my preferred manner - at passenger drop off for departures, not the short stay car park. Collection perfectly timed (short stay cp as expected) with no long wait. Recommend.
Rating 5 out of 5
David Eden 15 Mar 2017 11:48 Verified Customer
I was worried about finding the right place as I don't know Heathrow at all but I shouldn't have been. Your directions were exceptionally clear and easy to follow, Going, your guy was waiting for us and the transfer was quick and easy - coming back we had to wait only a couple of minutes.. Your drivers were both polite, professional and took good care of the car. The fact that you called me to check we were on our way both going and coming was the icing on the cake. Well done everyone involved, would definitely recommend you to anyone.
Rating 5 out of 5
Liz Hagan 14 Mar 2017 17:43 Verified Customer
Great service. Excellent communication from the company that did the pick up (5 Star, I think?), we waited just a few minutes at either end of the trip. Prompt, polite, hassle free, everything you could want from a service like this. Will recommend.
Rating 5 out of 5
Tom Butteworth 13 Mar 2017 16:28 Verified Customer
Good drop off experience. 30 minutes delay at collection as my flight was early. I called before my flight and left a message notifying my change.
Rating 3 out of 5
Traveller 12 Mar 2017 16:31 Verified Customer
Everything worked perfectly - excellent service, I recommend it highly.
Rating 5 out of 5
A Hanson 11 Mar 2017 10:03 Verified Customer
Prompt, courteous, efficient, practical. Would definitely use again without hesitation
Rating 5 out of 5
Malcolm Banfield 10 Mar 2017 07:22 Verified Customer
All went very smoothly. Good value
Rating 5 out of 5
Pam 09 Mar 2017 21:03 Verified Customer
Excellent, efficient and speedy service.
Rating 5 out of 5
Clive Stone 08 Mar 2017 16:05 Verified Customer
Really good service. Arrived early for departure but no problems. Would definitely recommend. Good value.
Rating 5 out of 5
Ian Rawlings 08 Mar 2017 13:55 Verified Customer
Excellent prompt service.. Would definitely use again.
Rating 5 out of 5
Michelle 08 Mar 2017 06:35 Verified Customer
We were early arriving at Heathrow for the outbound flight but you were accommodating and met us at the earlier time. When back in Heathrow and we had collected out luggage I called to arrange my vehicle return. The operator seemed a little confused and needed all my car and flight details, however we only had to wait a few minutes for the car to arrive. Both drivers were courteous. Overall a good service
Rating 4 out of 5
Nigel Thurstans 07 Mar 2017 10:15 Verified Customer
This particular service does not have a desk or staff at the designated floor in Heathrow when you arrive, unlike the other two companies that provide the same service. Therefore on your arrival you have to wait in the cold until a staff member arrives to meet you. The return service was good, however we felt that the system could be improved with a staff member of the "Five Star Meet and Greet " company being on site to truly reflect the name. Overall a reasonable service, with a little effort it could be an excellent service.
Rating 3 out of 5
Mrs Reed 07 Mar 2017 08:32 Verified Customer
Great service. Easy to find and good value for money. Car was ready and waiting for us on our return. I would recommend trying this service
Rating 5 out of 5
Helen Doyle 03 Mar 2017 14:41 Verified Customer
Good service, all on time
Rating 5 out of 5
Brian Caines 02 Mar 2017 15:37 Verified Customer
Fantastic Polite Staff Quick Efficient Very Impressed !
Rating 5 out of 5
Martin 28 Feb 2017 15:59 Verified Customer
Excellent service (for me as a first time user) Timely and courteous. Would use again without hesitation and highly recommend. 22 miles added to mileage from drop off.
Rating 5 out of 5
Andy H 28 Feb 2017 10:46 Verified Customer
Everybody we dealt with was fantastic! The only thing I will say is that our car was quite dirty on the outside when we picked it up.
Rating 4 out of 5
Angela Franklin 27 Feb 2017 16:27 Verified Customer
Efficient service. Will use again. Thanks
Rating 5 out of 5
A. TSANOV 27 Feb 2017 11:05 Verified Customer
The guy collecting was nearly 15 minutes late, on drop off went smoothly.
Rating 3 out of 5
Neil 26 Feb 2017 13:42 Verified Customer
Very good service and at a good price. We flew from Heathrow last week; although we arrived at LHR half an hour earlier than we'd said, we only had to wait a couple of minutes on Level 4 for our pickup. On both legs we called the company half an hour beforehand and the service was quick and very straightforward. Car was returned just as we'd left it.
Rating 5 out of 5
Ian W 25 Feb 2017 18:46 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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