Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Not only were they 30 minutes late meeting me with my car (I just made my flight) but after telling me the car would be there in 10 minutes after calling ok landing (so I hurried) the car arrived after 30 minutes. I get that there are logistics with meet and greet but there is little point if actually the long stay park and ride options actually get you there faster. Would not book with this company again..
Rating 2 out of 5
Book Again: No Mike Barrell 07 Dec 2021 10:50 Verified Customer
Very good service. Polite and courteous staff who were on time for drop off and pick up. Car returned as it was left.
Rating 5 out of 5
Book Again: Yes Adam Fry 06 Dec 2021 20:03 Verified Customer
Perfect service, where waiting exactly where they said and only had to wait for a maximum of 5 minutes for return of car, staff where very polite and helpful, Will definitely use this company now whenever I travel, Ps had to move my booking a couple of times and it was easily done with no problem Cheers Tony
Rating 5 out of 5
Book Again: Yes Tony thomas 05 Dec 2021 11:49 Verified Customer
Drivers were all so polite, informative and everything went smoothly. I will definitely use them again in the future and I will highly recommend them.
Rating 5 out of 5
Book Again: Yes Angela Mupfeka 05 Dec 2021 11:45 Verified Customer
Value for money Professional and caring people
Rating 5 out of 5
Book Again: Yes Mr Ahmed Abd EL-Gawad Consultant Plastic Surgeon 04 Dec 2021 09:51 Verified Customer
Fantastic service , very friendly and efficient . Will definitely use again and recommend to all.
Rating 5 out of 5
Book Again: Yes Valerie Woodill 01 Dec 2021 10:09 Verified Customer
Efficient and friendly service
Rating 5 out of 5
Book Again: Yes H 29 Nov 2021 11:06 Verified Customer
Lovely team and prompt, efficient service. The only on time return I've had in the 5 trips I've taken in the past 2 months
Rating 5 out of 5
Book Again: Yes Anne 29 Nov 2021 10:34 Verified Customer
Excellent service
Rating 5 out of 5
Book Again: Yes Nasir Jamal 27 Nov 2021 11:47 Verified Customer
I am generally quite apprehensive about Meet and Greet, but to my surprise, all worked out well. Things were quite timely and contacting the parking company was easy.
Rating 5 out of 5
Book Again: Yes Rohit Patel 27 Nov 2021 10:50 Verified Customer
Very prompt and courteous, would use again.
Rating 4 out of 5
Book Again: Yes Adrian B 24 Nov 2021 14:37 Verified Customer
Great service and courteous staff. Only small gripe was that on returning and calling after collecting bags, it took 25 minutes before car was delivered.
Rating 5 out of 5
Book Again: Yes Alex Horne 23 Nov 2021 08:16 Verified Customer
The directions to the drop off point were easy to follow and we only waited 5 mins for the rep to arrive and we handed over the keys. It’s a short walk from the lift to the arrivals hall so it’s quick and convenient from the point of drop off. On return, we telephoned once we’d collected our luggage and left the baggage hall and we waited just 5-10 mins for our car to arrive. Polite and friendly drivers, we’d definitely choose this service again when flying from Heathrow and we got a good price through FHR.
Rating 5 out of 5
Book Again: Yes Carole 22 Nov 2021 14:00 Verified Customer
Excellent service. A last minute change in homecoming arrangement was dealt with easily and efficiently. Meeting times were very well judged. Best experience in a long while!
Rating 5 out of 5
Book Again: Yes GF 18 Nov 2021 10:56 Verified Customer
On time, no hassle. Great service.
Rating 5 out of 5
Book Again: Yes Tara 18 Nov 2021 09:01 Verified Customer
5 star parking was the best we have ever used11 out of 10. Driver waiting on arrival an 3 minutes wait on return ( flight arrived early)
Rating 5 out of 5
Book Again: Yes Jane cleave 15 Nov 2021 11:09 Verified Customer
Had to wait a little longer than normal for the car to arrive back at T5. I phoned twice to let them know we had landed and that we had our bags however the wait in the car park was about 15 minutes. Apart fronm that the service was excellent
Rating 4 out of 5
Book Again: Yes Terry Burchett 15 Nov 2021 10:44 Verified Customer
You are the best and on time at the pickup and drop off, amazing service and would give you more than 5,very friendly staff, thank you so much for the great service and definitely would recommend you to others.
Rating 5 out of 5
Book Again: Yes Bashar alsayyed 13 Nov 2021 10:52 Verified Customer
Everything was done very efficiently
Rating 5 out of 5
Book Again: Yes Paul Brewer 08 Nov 2021 15:36 Verified Customer
On the outbound journey we were slightly delayed by a hold up on the motorway. We advised 5 Star Meet & Greet and kept them advised of our timings. On arrival no one was there and we had to wait over 10 minutes. On the return journey the car was delivered quickly but without the car key. Had to wait 20 minutes for the key to be delivered so we could start our journey home. Overall very disappointing.
Rating 2 out of 5
Book Again: No Brian Blakemore 07 Nov 2021 21:10 Verified Customer
Drop off was okay although we were told to park in the Passenger Drop Off zone rather than the short stay car park. Pick up was very poor. Instructions said to phone when we landed which we did and were told to phone again once we had collected our luggage. We did and were told our car would be in the car park in 15 minutes. It wasn’t so I phoned again and was told it would be another 20 minutes. It eventually arrived 25 minutes later. I won’t be using this company again.
Rating 1 out of 5
Book Again: No Sheila Martin 05 Nov 2021 15:04 Verified Customer
very good....your operative who collected our car and dropped it off was spot on! very helpful in deed thank you
Rating 5 out of 5
Book Again: Yes chrissie frazer 05 Nov 2021 13:02 Verified Customer
We arrived 1.5 hours early and called up. They were happy to take the car from us. When we returned 18 days later, we got the car back within 30 minutes of getting our luggage. Very good service
Rating 5 out of 5
Book Again: Yes bob kendall 05 Nov 2021 11:12 Verified Customer
Very positive experince. Good price. Answered phone striaght away. Clear instuctions given. Short waiting time both ends.
Rating 5 out of 5
Book Again: Yes Graham, Essex 05 Nov 2021 10:23 Verified Customer
ecxcellent service
Rating 5 out of 5
Book Again: Yes MR DAVID HARTLEY 03 Nov 2021 10:02 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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