Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Our second time using this service at T5 LHR and it works really well for us. Drivers are prompt and communication with them is easy
Rating 5 out of 5
Book Again: Yes Anne Roberts 12 Sep 2021 10:04 Verified Customer
Quick, efficient and professional. Waited 10mins for car drop off and 5mins for collection. Car looked the same as when we dropped off, no additional mud spray, bird mess or tree residue. Will be happy to use again.
Rating 5 out of 5
Book Again: Yes Chris 27 Aug 2021 11:50 Verified Customer
Excellant service from FHR as always but with the new arrangements for Meet and Greet we had to wait fifteen minutes for our car to arrive.
Rating 4 out of 5
Book Again: Yes The Lamb 26 Aug 2021 17:26 Verified Customer
We have used Five Star Meet & Greet on a number of occasions and have always had brilliant service. Our driver is always there to collect the car when we expect and the return service is speedy as well.
Rating 5 out of 5
Book Again: Yes Sharon Robinson 26 Aug 2021 12:03 Verified Customer
Our Meet'n'Greet was operated via the Edward Lloyd business on this occasion; they called us while we were en-route to Heathrow T5, before we had even got around to calling them, and had a pleasant chap ready & waiting to take our car. We were not late, but he seemed keen to get away and didn't take any photos. Upon return, I called from the Baggage Reclaim and was told 15 minutes - after 25 minutes we called again and were told "he'll be with you in less than a minute"... another 5 minutes, still no car, called again...; unfortunately I hadn't correctly remembered the location for pickup and had referred instead to the confirmation email which I'd printed & kept. This tells you to go to the 4th Floor of the multi-storey, Row S (a designated M&G area), whereas our car was actually being returned to the same place as we dropped off, on the floor above! Despite this, it had still taken 26 mins for our car to be bought the car park, mid-afternoon in midweek. Moral of the story - LISTEN to the instructions (but call them as soon as you get to Passport Control, unless you anticipate delays getting out of the Terminal!) PS Car was in perfect condition and had done 14 miles in their possession. But for the price paid (late special offer) I was satisfied.
Rating 4 out of 5
Book Again: Yes Lee Carter 25 Aug 2021 13:10 Verified Customer
Very good service. Will definitely be using them again next time.
Rating 5 out of 5
Book Again: Yes HAYLEY CAHILL 22 Aug 2021 13:09 Verified Customer
Great service and communication. Thanks.
Rating 5 out of 5
Book Again: Yes Mark Lemoir 21 Aug 2021 10:30 Verified Customer
Efficient and prompt. Car picked up and returned without fuss. Thank you!
Rating 5 out of 5
Book Again: Yes laurence wells 14 Aug 2021 11:57 Verified Customer
On my way to the airport the chauffeur met me there all was fine and great on my return the email states once you’ve collected your bag call the chauffeur which I did and he immediately said that I was meant to call when the plane landed so for this reason I will have to wait 20 minutes until my car arrives My car came an hour later I was waiting outside with two kids after a long trip away just to confirm I went back to my email and it stated terminal 2 call the chauffeur once you have collected your bags. I would use again as it was convenient but the email should state properly the protocol
Rating 4 out of 5
Book Again: Yes Emma 12 Aug 2021 10:45 Verified Customer
Excellent service!!! Chap was waiting for us at terminal 5 on arrival and on our return. Would recommend to anyone and will be using these guys again.
Rating 5 out of 5
Book Again: Yes John Fournier 02 Aug 2021 16:43 Verified Customer
This service is amazing, used a few times now, the people are so efficient and easy to speak to and just make flying so easy. Would highly recommend. I cannot believe what a great service this is for the price! Fantastic.
Rating 5 out of 5
Book Again: Yes valerie hutchinson 31 Jul 2021 09:56 Verified Customer
Amazing service and very friendly professional guy. Will definitely book again and recommend to friends and family
Rating 5 out of 5
Book Again: Yes DEBORAH HOLLLINSHEAD 28 Jul 2021 16:45 Verified Customer
Prompt and efficient service as always. Excellent.
Rating 5 out of 5
Book Again: Yes Lisa Woods 17 Jul 2021 11:07 Verified Customer
Excellent service and great value for money. Thanks for waiting up to 2 hours whilst we had delays at border control with all the extra checks and COVID rules!
Rating 5 out of 5
Book Again: Yes Ali D 09 Jul 2021 10:59 Verified Customer
On the day of dropping off our vehicles staff called to check in and enquired about ETA which was nice. However we were running late due to traffic, and staff then called numerous times even after we explained that we were running late. At one point staff appeared upset and hung the phone up on us. This and the numerous phone calls caused a lot of stress. On return to pick up our vehicles this went smoothly and staff communicated well.
Rating 4 out of 5
Book Again: Yes N Law 08 Jul 2021 14:50 Verified Customer
Used this service before and would use again. Car was collected and delivered promptly and in good order. No issues at all
Rating 5 out of 5
Book Again: Yes William Jowett 06 Jul 2021 11:40 Verified Customer
Absolutely hassle-free on both departure and arrival . Well done Edward Lloyd and FHR
Rating 5 out of 5
Book Again: Yes Terry Burchett 25 Jun 2021 09:54 Verified Customer
Great service
Rating 5 out of 5
Book Again: Yes Debra Barnes 21 Jun 2021 11:45 Verified Customer
Very professional and great customer service. Helpful driver and straightforward service all through.
Rating 5 out of 5
Book Again: Yes Bolan 17 Jun 2021 09:55 Verified Customer
Perfect service!
Rating 5 out of 5
Book Again: Yes Kat 08 Jun 2021 10:54 Verified Customer
My car has been used 27 miles and I have the meter photos on delivery and after pickup
Rating 3 out of 5
Book Again: No Kassim Tokan 03 Jun 2021 15:07 Verified Customer
Excellent service. Friendly staff from five star meet and greet. Prompt collection and return of the car
Rating 4 out of 5
Book Again: Yes Vivek kodoth 23 Mar 2021 23:24 Verified Customer
We received an efficient level of service. We had to wait a while on arrival at the airport for a member of staff to collect the car despite phoning 30 minutes prior to our arrival.
Rating 4 out of 5
Book Again: Yes Nigel Rogers 13 Jan 2021 08:20 Verified Customer
Fantastic service, always use FHR. Professional, quick to respond and always there waiting for us when we arrive home 10/10 :)
Rating 5 out of 5
Book Again: Yes Suzanne Reynolds 02 Jan 2021 09:59 Verified Customer
Very efficient
Rating 5 out of 5
Book Again: Yes Wendy 20 Nov 2020 09:19 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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