JetParks Car Park 1

Reviews

I do think jetpark one was a little to full a hard to find a space so maybe next time I will try jetpark two. But over was happy with the service and a good price. Cheers

Rating 5 out of 5

Nation 30 Nov 2013 10:04 Verified Customer

Great service at a reasonable price. Will use again

Rating 5 out of 5

Ahmed Gadallah 21 Nov 2013 21:26 Verified Customer

Overall very happy with cost paid and convenience and ease of booking online. Only reason I gave a 4 star was automatic barrier did not work on entry and had to get given access, through help facility at barrier. May of been a very good reason for this....maybe I turned up prior to time selected on booking. But this I know is just being picky - so apologies for that, just giving true feedback. As stated above happy with service and would use this service again.

Rating 4 out of 5

Sue 14 Nov 2013 11:46 Verified Customer

A smooth operation.

Rating 4 out of 5

John D Gillies 07 Nov 2013 13:09 Verified Customer

Totally satisfied.Easy to find and with a regular bus service to the terminals,you are soon in 'holiday mode'.I will certainly use again.

Rating 4 out of 5

M Morris 27 Oct 2013 10:36 Verified Customer

Easy to find and instant access via car plate number which was good .... then took us about 30 minutes of driving round and round to actually find a car space which created added stress thinking that we might miss our airport check-in time. Some way of ensuring a pre-booked allocated car space would make this service excellent !

Rating 3 out of 5

Kim Longstaff / Denise Appleby 25 Oct 2013 10:27 Verified Customer

Sat nav didnt recognise the postcode but thankfully it was just down from the premier inn. Parking is a free for all bus service is ideal taking you straight to the terminal.. Would use again

Rating 5 out of 5

Loraine suncan 19 Oct 2013 15:32 Verified Customer

Been to Jet Parks several times and no problems. However this time was terrible. Car park at Jet Parks 1 was crowded, myself and at least 8 other drivers went round the car park twice with no spaces available. Had to park where I could, sticking out onto the road. Spent all holiday worried about getting hit. Went into Jet Parks 2 on the bus and there was plenty of room.Disappointed

Rating 1 out of 5

kevin oshea 16 Oct 2013 19:04 Verified Customer

Very easy to find and use, lots of bus transfers didn`t have to wait both going and coming.

Rating 5 out of 5

M A Kelley 16 Oct 2013 17:06 Verified Customer

Easy to find and close to the airport. Transfer time was good both ways. Only problem was finding a space, we had to do 2 laps of the car park before we found a space , some others gave up and went to jet parks 2.

Rating 4 out of 5

graham grant 14 Oct 2013 18:29 Verified Customer

Have used this car park many times and always very happy with the service. It's close to the airport and shuttle transfers are frequent . Very convenient and would recommend.

Rating 5 out of 5

Miss M 08 Oct 2013 10:31 Verified Customer

got to the airport with letter sent and tried to gain access to car park but i only had the booking reference luckily for me they let me park the car ,had to ring home and ask them to see if i had missed somethink on the e.mail ,but to find the car park ref number they had to ring up.

Rating 3 out of 5

mrs s burke 25 Sep 2013 12:23 Verified Customer

Booking process was good. Turned up on time to be greeted by two machines saying out of order. Pushed the help key and was told car park was full. Was directed to long stay car park at terminal 2 as was told booking would be valid. Scanned qr code and took token. I then emailed you to confirm booking would be honoured and was given a quick reply with information. On exiting car park and inserting token to leave was told to pay £105. 00. Followed instructions on the email reply and spoke to an operator who was extremely pleasant and efficient and opened the barrier to leave.

Rating 4 out of 5

Stephen gray 25 Sep 2013 11:23 Verified Customer

we were booked into jet 1, but when we arrived we were told that the car park was full and we were told we would have to go to jet 2 car park, so why did we get comformation for jet1 when it was full plus when we arrived at jet2 he could not find booking ref then he had to find it through car reg waited at least 5 mins to get in plenty cars behind waiting to get in.

Rating 4 out of 5

steve openshaw 21 Sep 2013 10:32 Verified Customer

Overall this was a very good experience apart from the following issue. I had informed the company that I would be bringing a different car to the one originally booked and I received an e-mail acknowledging that. However on arrival at the car park the number of my car was not recognised at the barrier. A 'phone call sorted this out, but obviously the system should have been updated. The transport arrangements were very good and the car park seemed secure, although I was a little uneasy about there being no staff actually on duty at the park.

Rating 4 out of 5

John Barnes 17 Sep 2013 10:59 Verified Customer

Arrived at jet park 1, was told it was full and had to go to JP 2. Arrived at JP 2 staff told me I couldn't park here???? After 15 min at the gate they said I could finally park. Upon my return I couldn't get out as I didn't have a token and was told I should have received one when I parked. Again I was stuck at the gate for a further 10 min

Rating 2 out of 5

Peter Steele 12 Sep 2013 10:47 Verified Customer

I booked Manchester Airport JetParks Car Park 1 late on Saturday 31-Aug-13 to park late-morning the next day on Sunday 01-Sep-13. When I got to the Car Park on-time, I could not get in because my booking had somehow not got through to the Car Park operator. I had booked & paid for my Car Park the previous night and (thought) I had printed out the appropriate confirmation e-mails. I used the help-phone on the Car Park gate to speak to the operator. They were reasonably helpful; but said that they did not have my booking on record. I gave them my registration number, etc; but still they couldn't find me. I am grateful that they let me in after a couple of minutes explaining. However, despite driving slowly all the way round Car Park 1 I could not find any vacant spaces. I met up with another gentleman in a car who was also unable to find a space. We went to the help-phone and were advised to leave Car Park 1 and try Car Park 2 instead (which is a few hundred yards down the road). This was fine but because they didn't have my booking on record I had to explain & plead to get out of Car Park 1 and then again to get into Car Park 2! Fortunately I found a space in Car Park 2 fairly quickly but even that was nearly full! The bus to the airport worked well. On return from my holiday a week later, the airport bus worked well again. I actually went to the wrong Car Park at first because I was a bit befuddled after a long flight and couldn't quite remember where I ended up. However, I jumped back on the same bus and was taken to the Car Park where my car was parked. I drove to the Car Park exit and used the help-phone. I was very relieved that my booking was now 'on the system' and they let me out without a problem. I have given this service 2 stars because 'it worked in the end' after a short period of stress & time-wasting. But I would have been very upset if I'd missed my flight because of the car-parking problems. I arrived at the Car Park in good time for the flight but the hassle I experienced meant I was on the last-minute for the flight. Happily, the staff I spoke to were reasonable people (not jobsworths) and they saved the day for me. It's a shame that the system let me down in both not processing my booking and allowing me to book in to a Car Park with no spaces left!

Rating 2 out of 5

Kev Manning 09 Sep 2013 11:06 Verified Customer

Over subscribed. Very difficult to find a space. Only a few available right near exit. As a result, many people parked on ends of rows where they shouldn't be, causing less space for bus to get round. Some spaces on hard tarmac ground, but mostly just stoned. Buses good and very regular. Easy and secure barrier system. Kept own car key as car park unmanned.

Rating 3 out of 5

Donna Watson 06 Sep 2013 14:15 Verified Customer

Easy to find, bus came straight away

Rating 5 out of 5

mrs m lee 06 Sep 2013 07:25 Verified Customer

Great location and nice and safe.

Rating 5 out of 5

Amanda Zia 28 Aug 2013 14:47 Verified Customer

Great service buses every few minutes will use this again

Rating 5 out of 5

Mrs Massey 26 Aug 2013 10:01 Verified Customer

Car park fine. On return from holiday battery dead on car spoke via intercom to staff who contacted AA van .Was with us withing 5 Minutes and got us started straight away.

Rating 5 out of 5

lesley 23 Aug 2013 23:16 Verified Customer

Good value for money, smooth process would use again.

Rating 4 out of 5

Lee Dawson 13 Aug 2013 21:50 Verified Customer

Some cars could have been parked a lttle closer to each other as the car park was very full when we arrived and spaces where few and far between.

Rating 5 out of 5

Authorise 21 Jul 2013 01:23 Verified Customer

A very quick and easy no hassle way of doing it. The hardest part was finding a space.

Rating 4.1666666666667 out of 5

Philip Stokes 29 Jun 2013 08:57 Verified Customer

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