Airport Inn Manchester

All very pleasant 😊

Rating 1 out of 5

Jane leng 30 Jul 2018 10:46 Verified Customer

Hotel was fine but the point of booking our stay was for the parking whilst on holiday. This hotel is advertised as having parking available but there were no spaces in the car park and we were left having to park the car in an entry lane to the hotel. This was not what we would have expected and would not use this hotel again

Rating 3 out of 5

Angela Small 25 Jul 2018 10:02 Verified Customer

Got to hotel and dropped off car - no problems and paid for transfers to and from airport. On return we phoned to be told by taxi firm bus would be 20 mins (1-35) after 50 mins we called again and was told bus was just dropping off in airport, after another 20 mins called again, we then paid £15 for a different taxi to take us to Britannia. Got there at 3. Went to room and was not given key by receptionist, walked back down for key. In bed 20 mins and got 2 calls from the taxi that we phoned and cancelled wanting to know where we were. Complained to manager in the morning, waste of time, got home and found that my number plate was missing, we never stopped and we would have known if it had dropped off going home. Needless to say, we will not be using this hotel again and you should rethink your contract with Club Taxis who also left an old lady of 66 waiting for 70 mins and put the phone down on her when she complained.

Rating 1 out of 5

Geoff Kavanagh 24 Jul 2018 17:51 Verified Customer

Room was clean and tidy.bathroom was a good size we used the bar and iv eaten in the reastraunt before all are good and at a price to be expected. Parking was included in price so all in all everything was good.apart from taxi ride back from airport but the hotel said they were hoping to sort something better out

Rating 5 out of 5

Steve wait 20 Jul 2018 10:43 Verified Customer

Hotel room was small but for one night o.k. transfers where on time just a little mix up on return transfer we were told to meet at incorrect area but the taxi driver found us so no problem. On return to hotel to pick up my car it was in right old state. Had to park under some trees/bushes. Pleased it was only a week and not two.

Rating 4 out of 5

Chrissy.milner@gmail.com 09 Jul 2018 19:27 Verified Customer

We normally book with premier inn however after doing a price comparison we opted to give the Britania Airport inn a try as they offer onsite parking. Having read the recent reviews we where slightly anxious however given the great price we paid for 1 nights stay and 15 days parking. I think we got a bargain. Firstly, yes the rooms are tired but our room directly over the entrance was spotlessly clean which is more important than fancy furniture, after all it's just a place to lay your head. The public areas all seem fairy clean too. We had read negative reviews beforehand regarding the staff but to be honest when we arrived the lady on reception gave us a smile and a warm welcome, staff working on the bar where friendly too. Didn't try the restaurant as we walked 10 minutes down the road to a nice looking pub, food all microwaved to death though sadly. Spent most of the evening after dinner in the hotel bar which was fine. Didn't have any issues with noise again maybe lucky but slept well. We did however take a travel fan with us as we are in the midst of a heatwave. Used the airport transfers that are available to book through the hotel. £6 each return which again was a fair price. The morning trip to the airport went smoothly. The return trip 2 weeks later, not so. The instruction leaflet and booking form we where given is out of date. Due to drop off restrictions the cab company no longer pick up outside the jet 2 area of terminal 1. So after ringing the taxi from the location we where sent back round to the meet and greet carpark before the would accept my booking. A little annoying. The m&g carpark is now the only place everyone can go to meet their pickup both taxi and private so it's bedlam and meant a total wait of 40 minutes to get back to the hotel to pick our car up. We would definately use this hotel package again.

Rating 3 out of 5

T Flynn 05 Jul 2018 20:32 Verified Customer

The hotel is very close to the airport without being on top of it. Easy to find and plenty of parking. Close for a drive into Wilmslow for some dinner etc too. Check in was fine. The room was basic but perfectly acceptable for our needs. However, the coffee was vile, a upgrade here would be nice. The lift to the airport was great, right outside, totally hassle free. Friendly driver. Sadly, once I Returned the service wasn’t so good. I called them to collect me,my partner and two young children and take us back to the hotel and my car but the hotel pay for number after being automatically answered left me waiting a while and when I did speak to the woman on reception she said I’d be better off getting a private taxi and not using their shuttle, she then transferred me to a private taxi company which did not answer the phone. We had to walk around and try to find a unoccupied taxi. There wasn’t any so we went back into the airport and found a company there. Was a bit of a wait but the service from that taxi company was excellent, very professional, unlike the woman who answered my call from Airport inn. Seems like she really couldn’t be bothered.

Rating 3 out of 5

Rachael 05 Jul 2018 10:22 Verified Customer

Handy for the airport, with good transport arrangements, however, the hotel looks very much like it's in need of an upgrade, it's looking a bit 'tired', and the lack of a lift is a issue with suitcases.

Rating 3 out of 5

David Payne 30 Jun 2018 15:09 Verified Customer

The hotel was clean and had everything we needed tho a lift would have been helpful; trying to carry 4 suitcases up steps with 2 young kids at 3am wasnt great! The transfer from the airport was apallingly bad. They gavs us a number for a taxi firm which we found out would/could only pick up from the train station. We discovered this on landing and had to drag the suitcases and 2 very tired kids half a mile to be picked up at 2.30am! Not to be repeated.

Rating 3 out of 5

Sharon 16 Jun 2018 12:30 Verified Customer

The hotel was easy to find and check in was easy though one of the self service terminals to register your car for parking was not working - a good job I realised as there was a fine for not registering your car! I would happily use this hotel for an overnight stay and parking again

Rating 5 out of 5

Anna Tyrrell 09 Jun 2018 12:09 Verified Customer

Was disappointed, all looked nice until standing outside in corridor, carpets were selotaped down, room dated and bed needed replaced

Rating 1 out of 5

Sandra 03 Jun 2018 22:50 Verified Customer

All was good on arrival and transfer to airport. Parking was easy. On our return we had to arrange our own taxi back to hotel as our included transport did not arrive.

Rating 3 out of 5

J Dickinson 19 Apr 2018 13:32 Verified Customer

Clean room, convenient location and efficient transfers to the airport. Decent evening meal available and all at a good price.

Rating 4 out of 5

Trevor Harris 18 Apr 2018 23:38 Verified Customer

Value for money

Rating 3 out of 5

Anthony Kaacouski 20 Mar 2018 10:43 Verified Customer

Excellent overnight stay, and pick up early next morning

Rating 5 out of 5

George & Brenda Ambrose 27 Feb 2018 22:14 Verified Customer

Arrived just after 8.00 pm to be told there was no food available, and was directed to a restaurant a few miles up the road. Indifferent reception staff, who did not explain to us about the car registration/ login system, and as a result we received a parking penalty notice on our return from holiday. This was an extra stress we could have done without on our return from an excellent holiday. It would appear the hotel has a system for cancelling the parking charges. We were disappointed with the overall appearance and condition of the hotel.

Rating 1 out of 5

Mike Lewis 13 Feb 2018 11:17 Verified Customer

Very good value, transfer to airport spot on, nice pub a short walk up road

Rating 5 out of 5

John 07 Feb 2018 15:53 Verified Customer

Budget Hotel, value for money, staff friendly, efficient and welcoming. Conveniently placed for airport have used many times before and probably will use again if we fly from Manchester Airport. Parking has always been fine for us at this hotel as we do not travel in the peak summer periods.

Rating 4 out of 5

Carol Foxall 18 Dec 2017 16:11 Verified Customer

hotel was clean room was good.wasent able to eat in restraunt as it was booked up.so limited bar food available. theres no lift to take up to the 3rd floor so if you have heavy cases its a chore but .the place is close to airport.

Rating 4 out of 5

stephen waite 18 Dec 2017 09:24 Verified Customer

Friendly, helpful Receptionist, very quiet room, good car parking area with quick transfer to airport at agreed time Bed to small for 2 people

Rating 4 out of 5

Anon 30 Nov 2017 10:48 Verified Customer

Hotel was exactly what I expected and the desk staff were very informative and efficient. Would definitely use again next year.

Rating 5 out of 5

Anthony Quinn 18 Nov 2017 17:31 Verified Customer

Sofa bed was really uncomfortable. Apart from that the stay was okay.

Rating 3 out of 5

Allan Rattray 30 Oct 2017 19:46 Verified Customer

Hi good food Nice pool shame about extra charge Big room good facilities Will definitely stay again Tracy

Rating 3 out of 5

Tracy 22 Oct 2017 20:04 Verified Customer

Everything went to plan. Pleasant place to stay. Car safe for 2 weeks

Rating 1 out of 5

James Dawson 15 Oct 2017 20:18 Verified Customer

Apart from all the roadworks as it had me going round in circles everything ok

Rating 5 out of 5

Diane Stevens 11 Oct 2017 10:22 Verified Customer

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