Search Five Star Meet & Greet - T2, T3, T5 only Prices
Five Star Meet & Greet - T2, T3, T5 only
Heathrow Airport Parking
- exit/entry charges for the SHORT STAY are not included in the price
- No shuttle bus, meet & greet in Short Stay
- Low Cost, and Great Value, Saving Time, An Established Reputable Meet & Greet
- Prices from just £100.00 per week
- Five Star Meet & Greet - T2, T3, T5 only has been rated 84.5%
by 946 previous customers. - 86.3% of customers would book again.
Overview
Meet and Greet Service
You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.
What is the drop-off procedure?
A driver will meet you at your departing terminal, at the pre-booked time, where he will assist with your luggage, confirm your return details, and together with the driver you will check the condition of the car, photos will be taken and stored. Customer is required to pay car park entry and exit fees.What is the pick-up procedure?
Once you have collected your luggage, please call the office, who will then arrange for a driver to meet you with your vehicle. Customer is required to pay car park entry and exit fees.What security measures does the car park have?
Holders of the Park Mark certificate for safer parking. 24 Hour CCTV - No Public Access - High Fencing - 24 Hour Manned Security - Discreet Location just 10 minutes from the airport.Awarded: Park Mark, Safer Parking AwardWhat else do I need to know?
From 1st January 2024 customer is required to pay car park entry and exit fees All drivers are fully insured to drive any vehicle. They are required to wear black uniforms, with our company logo clearly visible and will carry a form of identification at all times. If you returned AFTER MIDNIGHT, there will be A LATE RETURN CHARGE of £40.00 to be paid to the driver. If you return on a different flight there is a charge of £40 to pay the driver on return All vehicles are accepted as long as it can be driven on a standard license, has valid MOT and Road Tax. When dropping your vehicle, photos will be taken of your vehicle and stored on your bookingAddress:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GAReviews
Fantastic Service
Rating 5 out of 5
Paul Haig 15 Jan 2017 10:58 Verified Customer
To allow for fog, we arrived some 30 minutes early and had to wait at the entrance to the Terminal 2 carpark before being able to enter without incurring a parking charge. We then had to wait some ten minutes before a driver appeared to collect the car. On our return, we were informed that there had been a mix-up and that our car was still in the depot. We were then driven to the depot in another car (via the nearby depot where there was a change of drivers, ending up some distance from the airport in an unfamiliar part of Thorney. To be fair, the friendly driver then led us in his car back to the M4, (an otherwise difficult journey without satnav) which was kind, but the error cost us some 45 minutes delay, unwelcome after a tiring journey from overseas. The site manager was apologetic for the error, and offered us a free valet the next time we booked, but to be honest, I thought a substantial refund would have been more appropriate: the service fell far short of what is reasonably expected of a "meet and greet " service. Disappointing.
Rating 1 out of 5
Dr. Jeremy R F FAirbrother 15 Jan 2017 10:25 Verified Customer
On the way out, we found ourselves arriving early due to benign traffic conditions and I was slightly surprised that the provider offered no flexibility on arrival time, even though we rang with plenty of notice. On return, the service was superb. We rang as we were leaving customs and the car was waiting when we arrived, despite the flight arriving half an hour early.
Rating 4 out of 5
Simon C 13 Jan 2017 08:35 Verified Customer
Dropping of car was awkward no stand in car park for meet and greet, Contacted contact on mobile who wanted car to be handed over outside car park. Told him I thought this was not permitted and car could have been impounded ? Made him collect from myself in car park level 3 Return was more professional
Rating 3 out of 5
D HARRISON 12 Jan 2017 22:11 Verified Customer
Excellent service. Reliable and exactly as advertised.
Rating 5 out of 5
Jane 11 Jan 2017 10:08 Verified Customer
Good booking confirmation and easy to use. Disappointing that the number called on arrival was not working, we did get a call from another number, but by this time we had nearly arrived and had a mild panic about what we were going to do without having parking. Departure was smooth and staff were polite and friendly.
Rating 3 out of 5
Authorise 10 Jan 2017 13:18 Verified Customer
This service is very convenient for Heathrow as it is a short walk to check-in desks from the car park. The "greeter" was efficient and polite.The price is fair and reasonable. My only complaint is that, on this occasion, the car was returned in a filthy condition, spatted with mud, and with mud smeared on the inside door (presumably from driver entry/exit with muddy shoes). A quick check and wipe would have been nice.
Rating 3 out of 5
Mike 10 Jan 2017 11:29 Verified Customer
Excellent service staff very helpful could nt fault it will definitely use it again
Rating 1 out of 5
Mr i collier 10 Jan 2017 11:27 Verified Customer
This is the first time we have used this service and I can tell you it will not be my last. The service was spot on and to be able to drop your car at the airport terminal and although we had to wait about 20 mins due to unforseen circumstances out of the operators control, the pick up was very smooth. The return pick up was even better. As soon as we had picked up our luggage I rang the operator and by the time I got to the car park our car was waiting. Brilliant service and it was well worth it. We will definatey use you again. Thanks
Rating 5 out of 5
Rab Marshall 08 Jan 2017 09:22 Verified Customer
great service
Rating 5 out of 5
Mr Chauhan 07 Jan 2017 07:27 Verified Customer
Excellent service. Will certainly use this organisation again.
Rating 5 out of 5
Mike Pratt 05 Jan 2017 17:49 Verified Customer
I've used quite a few parking services at airports and this was easily the best. No hassle, no waiting, no issues.
Rating 5 out of 5
Sav Kyriakou 03 Jan 2017 17:05 Verified Customer
My car came back filty
Rating 1 out of 5
Audrey powell 03 Jan 2017 13:59 Verified Customer
Good price, service as i expected. Mu car arrived promply after i called. Would use FHR again.
Rating 4 out of 5
Nadeem Sheikh 03 Jan 2017 11:26 Verified Customer
Great service. Very efficient and the staff were very friendly and helpful. Will use again.
Rating 5 out of 5
Gemma 03 Jan 2017 10:09 Verified Customer
Very pleased with the service, will definitely use again
Rating 5 out of 5
David Hill 31 Dec 2016 10:17 Verified Customer
Very good service. Ob the way to the airport i receiced a call to check if i was on time. As we approached there was an accident close to.the airport and we ended up being 30- 45mins later than we expected. The meet and greet driver was waiting for us as we entered and the driver did not complain about having to wait. He was courteous and professional. He checked over the car, completed the paperwork, helped get the trolleys and departed. Upon arrival i received a call as i was approaching passport control. The driver asked me to call again after i picked up the last piece of luggage. I did so and then went to the agreed meeting point. The driver arrived within 2 minutes. He paid for the parking ticket whilst we checked the car and after exchanging paperwork we left. The car was nice and warm on a cold wintery day which was also good. Overall a very good service and i would use again. It was thw cheapest service and only cost 62 for 11 days parking at t3 heathrow...far cheaper than most other meet and greet services. Thanks
Rating 5 out of 5
Rs 30 Dec 2016 14:32 Verified Customer
Very efficient and easy to use
Rating 5 out of 5
David Riordan 30 Dec 2016 11:25 Verified Customer
Late to pick up Late to deliver car back(30 min from my call)
Rating 2 out of 5
Mr Pedja 29 Dec 2016 11:25 Verified Customer
Arrived at Heathrow Airport and the driver had phoned me whilst I was on the way to check that we were running on time. Did not have to wait long for him when I arrived. Phoned the driver on my return when I cleared Passport Control but there was no answer. Went to the car park and phoned again and this time he did answer. Waited about 20 minuets and he arrived. Everything was in order
Rating 4 out of 5
Mr Colin Emden 15 Dec 2016 10:08 Verified Customer
Service was really good, I have used several companies at lots of airports and Meet and Greet were very good, my car got picked up when I arrived and was dropped off to me within 15 minutes of my call to them. All there staff were cheery which always helps! Well done Meet and Greet.
Rating 5 out of 5
Steve Oliver 14 Dec 2016 13:11 Verified Customer
Great service quick and easy
Rating 5 out of 5
Authorise 13 Dec 2016 11:06 Verified Customer
Very good service. We arrived at Heathrow over an hour early (no traffic on M25!) & they could still meet us. And car was delivered back to us quickly when we returned.
Rating 5 out of 5
Catherine Woolner 12 Dec 2016 10:08 Verified Customer
Very efficient service. No problems. Would use again
Rating 5 out of 5
N Schermuly 11 Dec 2016 11:23 Verified Customer
Met us at the airport and waited only 5 mins at the return, everything spot on.
Rating 5 out of 5
John 11 Dec 2016 11:00 Verified Customer
Map and Directions
Address:
Sat-Nav postcode: Terminal 2 - TW6 1EW Terminal 3- TW6 1QG Terminal 5 - TW6 2GA
Directions for Five Star Meet & Greet - T2, T3, T5 only
Important - From 1st January 2024 customer is required to pay car park entry and exit feesThis service is provided by Edward Lloyd - no Lefthand drive cars taken
Meets and returns at Terminal 2, 3 and 5 only - if you need terminal 4 either on the way out or on return, you will need to choose the terminal 4 option, as this booking will not be suitable
This parking operates between 05:30 and 23:00 - Returns after MIDNIGHT will be charged £40.00 to be paid to the driver in cash on return. All vehicles are accepted as long as it can be driven on a standard license and has valid MOT and Road Tax, payable in cash on pick up.
Please be advised of the following late arrival charges:
On return - If you don't provide a correct return flight number, or you return on a different flight to the one on your booking, there is £40 charge to pay in cash on return. A receipt will be provided on your return to claim back from the Airline.
If you return on an earlier date to the one on your booking, there is £40 charge to pay in cash on return.
For any customers returning after the date booked, the car park will charge as follows on your return - First 24 hrs is £40 then £20 per day after that, payable in cash on pick up.
When dropping your vehicle, photos will be taken of your vehicle and stored on your booking.
Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.
IMPORTANT - please call the chauffeur 30 mins before arrival time to confirm arrangements. Chauffeur contact number is the number on your confirmation
Please do not enter the CAR PARKS before your pre-booked time unless advised by a member of staff, if you do then you will be asked to pay the CAR PARK TICKET.
On Arrival - Follow signs to Heathrow Airport from all major roads. On approach to the Airport follows signs to your departure terminal, then please follow the arrival procedure as described under:-
Terminal 2
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park. As you approach the ramp, stay in the far-right hand lane, take a ticket from the barrier that is to the far right and follow signs for Level 4. Take a ticket at the barrier and drive round to Row B. This is where your Driver will meet you.
Terminal 3.
Please follow signs to the drop off lane at Departures for terminal 3
Enter the Short-Stay Car-park and proceed to LEVEL 4, Row B. This is where the DRIVER will meet you.
Terminal 5
Once you follow the signs for SHORT-STAY CAR PARK, stay in the Left-lane and follow signs for Level 4. Follow the Level 4 sign into the car park and drive round to Row S. This is where your DRIVER will meet you.
On Return:
PLEASE call on the number on your confirmation once you have collected your luggage and are on the way to the CAR PARK to collect your car, you will be responsible for the car park exit fee.
Terminal 2.
We will ask you to make your way to Level 4 of the SHORT-STAY CAR PARK, rows A and B, this is where we will return your vehicle to you.
Terminal 3.
Please call us when the plane lands, then second call when you have collected all your luggage, we will then ask you to make your way to the SHORT-STAY CAR PARK, LEVEL 4, row B, this is where we will return your vehicle to you.
Terminal 5.
Please call us when your plane lands, then second call when you have collected all your luggage, we will then ask you to take the lift to level 4 of the SHORT-STAY CAR PARK, Row S, this is where we will return your vehicle to you.
Transfers do not apply for this service, as you will be met at the Terminal itself. Please NOTE although we can help with the luggage for disabled passengers, we are not allowed to leave the car and therefore cannot accompany anyone to the building.
All the Short Stay Car Parks have a height limit. These are as follows:
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.
The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335
If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.
Enter your postcode below to look up directions on Google Maps
Please note these directions should only be used as a guide.Please note the location shown is the car drop-off point
Your Questions
Questions
Do you offer free cancellation?If you pay the cancellation fee waiver you will receive a full refund minus the cost of the cancellation fee waiver, subject to receiving more than the 48 hours notice from the arrival date of travel.
I will be driving an all-electric car, which will need to be fully charged on my return.Thank you for your question, this car park does not offer this service.
If the price option does not state that "cannot be cancelled or amended" does that mean it can be if flight cancelledIt does mean that the booking is flexible and that it can be cancelled or amended up to 48 hours prior to the arrival date and time.
Hi; we depart from terminal 3 at Heathrow and return to terminal 5, can we book meet and greet, leave the car at terminal 3 and pick it up at terminal 5RegardsLindaSimply enter the terminal details onto your booking form and the car park will be able to do this.
I will depart from B.A. First Class check-in at T5on 20th Nov around 2pm, would you be able to meet me over there?Good morning Thank you for your email. We apologise for the delay in responding. It would not be possible to meet you at the First Class entrance. With kind regards FHR Reservations
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