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Maple Parking Meet & Greet T2 & T3 Only

Heathrow Airport Parking

  • Maple Manor Has An Excellent Reputation
  • An FHR Partner For More Than 15 Years!
  • No Wait, Prompt & Highly Professional
  • Maple Parking Meet & Greet T2 & T3 Only has been rated 86.3%
    by 190 previous customers.
  • 92.8% of customers would book again.

Overview

Maple Parking Meet & Greet T2 & T3 Only

Meet and Greet Service

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

What is the drop-off procedure?

Once parked and unloaded, please lock your car and check in with our Handover Team who are based at our desk in the lift lobby. Entry / Exit car park fees are INCLUDED in the price.

What is the pick-up procedure?

After leaving the Arrivals hall, follow signs for Short Stay Car park.

What security measures does the car park have?

Park Mark Safer Parking facility

What else do I need to know?

Warning: Please note that unless your car: has tyre tread on each tyre that is within the legal limit, or is in any other way unsafe to drive, the driver will not be able to take your car and you will have to make other arrangements to park your car. We only accept bookings for cars and small vans at the standard rate shown. If you wish to bring a larger vehicle there will be an additional charge and you will need to call us to book this. Trailers will not be accepted. If you are delayed on return extra days parking are charged at £20 per day (subject to change) or part day thereof.

Address:


Heathrow Airport

Reviews

Was impressed with the meet and greet. Only one slightly annoying point the pick up could have been a bit quicker. We rung after collecting our luggage which was 14.53 but car didn't arrive until 15.30

Rating 4 out of 5

Graham Johnson 06 Jan 2016 12:11 Verified Customer
2nd time we have used a meet and greet service and not impressed as we were at Gatwick. Was still a hassle to get from the car park to the terminal and it was chaotically busy when we returned and despite ringing before we had picked up our bags our car was not waiting for us when we got to the car park and we had to wait 25 minutes in the cold with 3 very tired children and then it was dumped in front of us rather than parked conveniently for us to get all the bags and children in. We chose this as it was great at Gatwick, dropped off and picked up right outside the terminal doot........not so great at Heathrow I'm afraid!

Rating 2 out of 5

Katrina Devereux 03 Jan 2016 17:24 Verified Customer
Very good service at meet and greet Heathrow Terminal 2.

Rating 5 out of 5

Nick rogers 24 Nov 2015 10:07 Verified Customer
Brilliant service! Thank you

Rating 5 out of 5

Grayson 23 Nov 2015 19:23 Verified Customer
All worked pretty much as it should although on arrival back at T3 Heathrow we could have done without the 20 minute wait in the short-term car park for the car to arrive despite making the phone calls exactly as requested. After a tiring journey and back in a cooler climate that is exactly what one doesn't want. This needs to be speeded up!

Rating 4 out of 5

John Downe 11 Oct 2015 20:58 Verified Customer
Good service. It would have helped if staff assisted me with putting my suitcases in the car on my return considering I am a female and car was parked in awkward position.

Rating 4 out of 5

Angel 27 Sep 2015 00:11 Verified Customer
Very good service ! Keep it up .

Rating 5 out of 5

Michael ryce 18 Sep 2015 18:13 Verified Customer
Easy to use product. Heathrow airport means that the movement of the car back to the terminal takes a bit longer Car is always undamaged

Rating 4 out of 5

Lisa t 16 Sep 2015 10:21 Verified Customer
very good instructions on where to drop off the car. The customer service operative was clear and easy to understand. Good all round experience.

Rating 5 out of 5

Jacqui 13 Sep 2015 15:38 Verified Customer
An otherwise good service spoiled by a tardy return on the meet & greet service at LHR. Despite three prior advance warnings of readiness to accept my vehicle back after my return flight my family was kept waiting 20 mins at T3 short stay car park

Rating 2 out of 5

Jeff Walkden 07 Sep 2015 12:58 Verified Customer
Excellent service. Someone was waiting for us when we arrived, the whole process was easy and smooth. Than you very much.

Rating 5 out of 5

Charlotte Stevenson 24 Aug 2015 10:25 Verified Customer
Excellent service

Rating 5 out of 5

Leon 08 Aug 2015 14:20 Verified Customer
A great service! Will use agin

Rating 5 out of 5

Authorise 27 Jul 2015 11:27 Verified Customer
Excellent value. Polite and efficient -- that's all you need !

Rating 5 out of 5

Phil Machen 20 Jul 2015 12:17 Verified Customer
Fantastic service does what it says on the tin. Prompt and effective

Rating 5 out of 5

Authorise 19 Jul 2015 22:25 Verified Customer
Excellent service and at a great rate. Would highly recommend.

Rating 5 out of 5

Andy 07 Jul 2015 11:00 Verified Customer
Great service

Rating 1 out of 5

Saikat Ray 28 Jun 2015 10:11 Verified Customer
Very disappointing. My previous experience of using the service was excellent with the car ready and waiting when we came out of the airport on one occasion and only a 5 minute wait on other occasions. This time I had to wait more than 30 minutes and made 3 phone calls to find out what was happening. This is a different company from the one used previously and I was very, very disappointed. I could have used the usual parking services and save time and money. I would not recommend this company.

Rating 1 out of 5

Pat Casken 09 Jun 2015 13:30 Verified Customer
Excellent

Rating 5 out of 5

Tony 07 Jun 2015 20:10 Verified Customer
Very good service but felt I waited quitwe a long time for the car on return journey.

Rating 4 out of 5

G Barkham 26 May 2015 20:52 Verified Customer
Faultless service - extremely friendly staff and very happy with the service - will use again

Rating 5 out of 5

Nina Rennie 18 May 2015 11:28 Verified Customer

Map and Directions

Address:


Heathrow Airport

Directions for Maple Parking Meet & Greet T2 & T3 Only

DUE TO COVID19 OUR INSTRUCTIONS HAVE RECENTLY CHANGED - SO PLEASE READ YOUR DIRECTIONS CAREFULLY ON THE DAY

Please note: This product is not suitable if you are travelling from Terminals 5 - This product is for both drop off and collection at T2 & T3 only.

Your return terminal can be amended directly with Maple Parking, however this must be amended prior to the day your booking starts by contacting them after you have booked.

Extra charges can apply if not T2 & T3 Only . Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.


On the day of arrival

Please call Maple Parking the number on your confirmation 2 when you are 20 minutes away from the airport to let us know you are near so we can ready our driver to meet you. Then proceed to the meeting reception point in your directions.

On arrival please be sure to have your paperwork and or booking reference ready on arrival so that our friendly staff can identify you. Please also have your return flight details to hand for us to check for your return.

Drop-Off Directions
Terminal 2 - (Postcode for Terminal 2: TW6 1EW).
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 2 Short Stay Car Park.
Take the right hand lane and pass under the 2.2M height restriction, follow signs for 'Level 4' and 'Off Airport', keep right and take a ticket from the furthest right-hand Ticket Barrier (please hand this to our Handover Captain).
Drive straight forward following signs for 'Off Airport Parking'. Park in one of the 'Off Airport Meet & Greet' parking bays in rows A or B.

Terminal 3 - (Postcode for Terminal 3: TW6 1QG)
After passing through the tunnels (Tunnel road) into Heathrow Airport, follow signs for Terminal 3 Short Stay Car Park
At the entrance barrier, take a ticket (please hand this to our Handover Captain) Drive up to level 4 Park in one of the 'Off Airport Meet & Greet' parking bays.


Return Instructions

It is necessary for you to PLEASE CALL US ON YOUR RETURN.

Once you have landed and have collected your luggage (or have cleared passport control if you have no hold luggage), please call us on the number on your confirmation to let us know you have returned so we can deliver your car.
Please have the unique barcoded card that you were given on arrival to collect your keys from our Handover team. If you do not have this then we will need to see and take an image of your passport - which (of course) must match the booking name.

Then proceed to the relevant meeting point below:

Terminal 2 - Short Stay Car Park Level 4 - Off Airport Meet & Greet
Terminal 3 - Short Stay Car Park Level 4 - Off Airport Meet & Greet


Other Important Information

Late Returns:
If your actual stay is longer than your booked stay, any extra days will be charged at £20.00 per day (subject to change) (or part day thereof). No refunds will be issued for part used stays.

Payments for extra days must be settled before the vehicle is handed over and if requested a receipt can be sent by email to you.

It is the responsibility of the vehicle owner/customer driving to ensure that the vehicle is roadworthy, holds a valid MOT certificate and has a valid Road Fund Licence.

Vehicles that are not road legal or safe to drive will be refused. You will be given the option to drive your vehicle to our car park for storage and you will have to make your own way to us on return to collect it. No refunds will be given for illegal vehicles not collected.


London's Ultra Low Emission Zone, or ULEZ, is expanding to encompass all of Greater London, including Heathrow Airport area, from the 29 August 2023.

The daily charge for non-compliant vehicles is £12.50 for most vehicles, including cars, vans, and motorcycles. To check the charge for your vehicle use this link https://tfl.gov.uk/modes/driving/check-your-vehicle/?intcmp=52335

If you need to pay the ULEZ charge, a daily charge runs from midnight to midnight, every day of the year (except for Christmas Day). That means that if you drive a non-compliant vehicle within the ULEZ area across two days, you will need to pay two daily charges.

Enter your postcode below to look up directions on Google Maps

Please note these directions should only be used as a guide.

Please note the location shown is the car drop-off point

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Questions

Can I confirm that you have EV charging on site please?EV charging is not available with this meet and greet service.
our plane lands 22:00 what time is your meet and greet open to please. if our plane is delayed do you run a 24 hour service .The meet and greet option is available 24 hours a day.
We need to be met at Heathrow f2 at 3.00 am , are you operating then?Yes that time will be fine
2 questions - does your rate include the airport exit charge?? Thank you for your enquiry, this is included in the price of the meet and greet
Hello, what is your cancellation policy for T2 Heathrow meet and greet?Hello You cannot get a refund or amend a parking booking less than 24 hours before the day of travel. For example, your last opportunity to change your package if you're flying at 3pm on the 29th will be 23:59 on the 27th. An administration fee of